Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Glen Eden
Outsourced IT for offices in Glen Eden: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Glen Eden. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Glen Eden
Glen Eden sits at the foot of the Waitakere Ranges, with a town centre on West Coast Road beside the railway station, local retail, health services, community organisations and plenty of tradespeople and home-based businesses in the surrounding hills. Most local businesses are small and community-facing.
IT for Glen Eden offices
Properties toward the ranges can have patchy mobile coverage and older copper lines where fibre has not reached, so remote workers and home offices sometimes need connection upgrades or an external antenna. Town centre businesses typically need straightforward help: secure email, managed computers, a good router and a printer that behaves.
Technicians visit Glen Eden offices and homes used for business for setups and connection work, and help remotely day to day. We quote any installation work first.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Glen Eden
Choose one service or hand over all of your IT.
- Managed IT in Glen EdenOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in Glen EdenRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in Glen EdenPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in Glen EdenLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in Glen EdenFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in Glen EdenBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in Glen EdenBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in Glen EdenOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in Glen EdenPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in Glen EdenOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in Glen EdenOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in Glen EdenBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in Glen EdenIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in Glen EdenA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in Glen EdenSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in Glen EdenShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Glen Eden: questions
Mobile signal is weak at our place near the ranges. What are the options?
We can test signal at your property and recommend an external antenna, a different network or another connection type. Where calls drop indoors, Wi-Fi calling on business phones is often a simple fix.
Do you help sole traders?
Our plans are built for teams of three or more, but pay as you go help is available for small businesses that need occasional setup or repairs.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.
What is not included?
Hardware, software licences and projects such as an office move, new server or full cabling job. Those are quoted in writing first, with no surprise invoices.