Email security & deliverability in Glen Eden
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Onsite technicians cover Glen Eden. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Email security & deliverability for Glen Eden businesses
Glen Eden sits at the foot of the Waitakere Ranges, with a town centre on West Coast Road beside the railway station, local retail, health services, community organisations and plenty of tradespeople and home-based businesses in the surrounding hills. Most local businesses are small and community-facing.
Properties toward the ranges can have patchy mobile coverage and older copper lines where fibre has not reached, so remote workers and home offices sometimes need connection upgrades or an external antenna. Town centre businesses typically need straightforward help: secure email, managed computers, a good router and a printer that behaves.
We put those records in place carefully. Every service that sends as you, such as your accounting package, website forms and newsletter tool, is found and included first, so tightening the policy doesn't block your own invoices. Then we add filtering for incoming mail and show staff how to report anything odd. Finally we keep watching the DMARC reports, so a new service sending as you, or someone trying to forge your address, is spotted and dealt with rather than discovered when a client complains.
Technicians visit Glen Eden offices and homes used for business for setups and connection work, and help remotely day to day. We quote any installation work first.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
DMARC rollout
A reporting-only policy first, then a gradual move to quarantine and reject once reports show all your genuine mail passes.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
External sender warnings
A clear banner on mail from outside the company, so a message using the boss's name from a free email account stands out.
SPF records
One correct SPF record listing every service that legitimately sends for you, kept within the lookup limits that break many records.
Report-a-scam button
A simple way for staff to send a suspicious email to us for checking, so problems get reported rather than quietly deleted.
Is it right for your Glen Eden office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Glen Eden: questions
Mobile signal is weak at our place near the ranges. What are the options?
We can test signal at your property and recommend an external antenna, a different network or another connection type. Where calls drop indoors, Wi-Fi calling on business phones is often a simple fix.
Do you help sole traders?
Our plans are built for teams of three or more, but pay as you go help is available for small businesses that need occasional setup or repairs.
How long does it take to set up?
Filtering and records are usually set in a day or two. Moving DMARC to full enforcement normally takes a few weeks of watching reports, so nothing legitimate is caught.
Can someone really send email as us?
Without DMARC at a strict policy, yes, it is surprisingly easy. Once the policy is enforced, most receiving mail systems will refuse those forged messages.
What does it cost?
Email security is included from the Managed plan at $119 per user per month plus GST. A one-off domain records and deliverability fix outside a plan is quoted in writing first.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
More IT services in Glen Eden
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training