Email security & deliverability in Ellerslie
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Onsite technicians cover Ellerslie. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Email security & deliverability for Ellerslie businesses
Ellerslie's office parks beside the Southern Motorway and around the train station house regional head offices, insurance and finance teams, engineering consultancies and health organisations, while the village and racecourse add hospitality and events businesses. Floor plates are larger and newer than in the inner suburbs.
Modern buildings here usually have structured cabling and a comms room, but tenants inherit whatever the last fit-out left behind: unlabelled patch panels, switches nobody owns and meeting rooms with screens that do not talk to Teams. Hybrid work means video meeting rooms, desk booking and docking stations are now part of everyday IT.
Two email problems come up again and again. The first is incoming: a convincing message that looks like it came from a supplier, a courier or the managing director lands in someone's inbox and asks them to sign in, open a file or change bank details. The second is outgoing: your quotes and invoices go to clients' junk folders, or a criminal sends mail that appears to come from your own address.
Our technicians attend Ellerslie offices for fit-outs, meeting room setups and network work, and support staff remotely for daily issues. Moves and rollouts are scheduled and quoted in writing beforehand.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
DMARC rollout
A reporting-only policy first, then a gradual move to quarantine and reject once reports show all your genuine mail passes.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
External sender warnings
A clear banner on mail from outside the company, so a message using the boss's name from a free email account stands out.
SPF records
One correct SPF record listing every service that legitimately sends for you, kept within the lookup limits that break many records.
Report-a-scam button
A simple way for staff to send a suspicious email to us for checking, so problems get reported rather than quietly deleted.
Is it right for your Ellerslie office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Ellerslie: questions
We inherited an untidy comms room from the last tenant. Can you sort it?
Yes. We trace and label the cabling, identify which equipment is yours, remove what is not needed and document the result so future changes are simple. The work is quoted before we start.
Can you set up our meeting rooms for Microsoft Teams?
We set up Teams-ready rooms with the right camera, microphone and screen for the room size, test them with your staff and keep them updated. Equipment and installation are quoted in writing first.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
How long does it take to set up?
Filtering and records are usually set in a day or two. Moving DMARC to full enforcement normally takes a few weeks of watching reports, so nothing legitimate is caught.
Why does our email go to junk?
Common causes are a missing or broken SPF record, no DKIM signing, a website or app sending as your domain without permission, or a shared sending address with a poor reputation. We check each one and fix the cause.
Will turning on DMARC stop our own emails?
It can if it is rushed. That is why we start in reporting mode, find every service sending as you and only tighten the policy when the reports show your genuine mail passing.
More IT services in Ellerslie
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training