Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Ellerslie
Outsourced IT for offices in Ellerslie: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Ellerslie. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Ellerslie
Ellerslie's office parks beside the Southern Motorway and around the train station house regional head offices, insurance and finance teams, engineering consultancies and health organisations, while the village and racecourse add hospitality and events businesses. Floor plates are larger and newer than in the inner suburbs.
IT for Ellerslie offices
Modern buildings here usually have structured cabling and a comms room, but tenants inherit whatever the last fit-out left behind: unlabelled patch panels, switches nobody owns and meeting rooms with screens that do not talk to Teams. Hybrid work means video meeting rooms, desk booking and docking stations are now part of everyday IT.
Our technicians attend Ellerslie offices for fit-outs, meeting room setups and network work, and support staff remotely for daily issues. Moves and rollouts are scheduled and quoted in writing beforehand.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Ellerslie
Choose one service or hand over all of your IT.
- Managed IT in EllerslieOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in EllerslieRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in EllersliePractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in EllerslieLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in EllerslieFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in EllerslieBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in EllerslieBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in EllerslieOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in EllersliePhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in EllerslieOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in EllerslieOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in EllerslieBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in EllerslieIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in EllerslieA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in EllerslieSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in EllerslieShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Ellerslie: questions
We inherited an untidy comms room from the last tenant. Can you sort it?
Yes. We trace and label the cabling, identify which equipment is yours, remove what is not needed and document the result so future changes are simple. The work is quoted before we start.
Can you set up our meeting rooms for Microsoft Teams?
We set up Teams-ready rooms with the right camera, microphone and screen for the room size, test them with your staff and keep them updated. Equipment and installation are quoted in writing first.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.