Backup & disaster recovery in Ellerslie
A backup is only worth something on the day you need it back. We set up copies of your Microsoft 365, servers and shared files, keep at least one where ransomware can't touch it, check every job and prove it works with regular test restores.
Onsite technicians cover Ellerslie. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Backup & disaster recovery for Ellerslie businesses
Ellerslie's office parks beside the Southern Motorway and around the train station house regional head offices, insurance and finance teams, engineering consultancies and health organisations, while the village and racecourse add hospitality and events businesses. Floor plates are larger and newer than in the inner suburbs.
Modern buildings here usually have structured cabling and a comms room, but tenants inherit whatever the last fit-out left behind: unlabelled patch panels, switches nobody owns and meeting rooms with screens that do not talk to Teams. Hybrid work means video meeting rooms, desk booking and docking stations are now part of everyday IT.
Every job reports to us. Failed or skipped backups are followed up the next working day, not discovered at the worst possible moment. Each quarter we restore something real, such as a folder, a mailbox or a whole server, time how long it takes and write the result into your recovery plan, so you know what a bad day would actually look like. If a test turns up a problem, such as a missing folder or a restore that takes far too long, we fix the setup and test it again.
Our technicians attend Ellerslie offices for fit-outs, meeting room setups and network work, and support staff remotely for daily issues. Moves and rollouts are scheduled and quoted in writing beforehand.
What's included
Microsoft 365 backup
Exchange mailboxes, OneDrive, SharePoint and Teams files copied outside Microsoft's own retention, with point-in-time restores of single items or whole accounts.
Recovery help
When something is lost or encrypted we do the restore, check the data is complete and help you work out how it happened.
Server and NAS backup
Image-level backups of onsite servers and file shares, so a failed machine can be rebuilt on new hardware or started in the cloud while it is replaced.
Copies ransomware can't reach
An offsite, versioned copy protected by separate credentials and deletion locks, so encrypting your network does not take the backups with it.
Daily checks
Every backup job is checked each working day. Failures, warnings and jobs that silently stopped are investigated and fixed, with the cause noted.
Laptop file protection
Desktop and Documents folders redirected to OneDrive and covered by the 365 backup, so a stolen laptop costs a device, not a year of work.
Is it right for your Ellerslie office?
Talk to us about backup if any of these sound familiar:
- Your backup is a USB drive someone is meant to swap each week
- You use Microsoft 365 and have never set up a separate backup for it
- Your accounting or practice software sits on one server in a cupboard
- You can't say when a restore was last tested
- Your insurer asks whether backups are offline or immutable
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Backup & disaster recovery in Ellerslie: questions
We inherited an untidy comms room from the last tenant. Can you sort it?
Yes. We trace and label the cabling, identify which equipment is yours, remove what is not needed and document the result so future changes are simple. The work is quoted before we start.
Can you set up our meeting rooms for Microsoft Teams?
We set up Teams-ready rooms with the right camera, microphone and screen for the room size, test them with your staff and keep them updated. Equipment and installation are quoted in writing first.
Can you check our current backups before we commit?
Yes. A backup check is billed at our hourly rate and gives you a written list of what is protected, what isn't and what we would change.
What is the difference between backup and disaster recovery?
Backup is the copy of your data. Disaster recovery is the plan and tooling to get the business working again after a fire, flood, theft or ransomware attack, including where people work and in what order systems come back.
We already have a NAS. Is that enough?
A NAS is a good local copy for quick restores, but it sits on the same network and often uses the same passwords. It needs an offsite copy with separate credentials to survive ransomware, theft or a fire.
Doesn't Microsoft back up our 365 data?
Microsoft keeps the service running and holds deleted items for a short period. It does not keep long-term, independent copies you control. A separate 365 backup covers accidental deletion, departed staff, account takeover and retention gaps.
More IT services in Ellerslie
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training