Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Panmure
Outsourced IT for offices in Panmure: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Panmure. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Panmure
Panmure sits on the Tamaki River with a town centre, a busy train and bus interchange, local retail and services, and light industrial streets that blend into the Mt Wellington business area. Trade suppliers, workshops, community services and small offices make up much of the business base.
IT for Panmure offices
Small workshops and trade firms here often run quoting, invoicing and job software on a couple of computers in the office and phones out on jobs, so mobile device security matters as much as the desktop. Office connections can be basic, and a better router and Wi-Fi often fixes daily frustrations.
Technicians attend Panmure offices and workshops for computers, Wi-Fi and networks, and support most requests remotely. Work is quoted in writing before it starts.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Panmure
Choose one service or hand over all of your IT.
- Managed IT in PanmureOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in PanmureRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in PanmurePractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in PanmureLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in PanmureFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in PanmureBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in PanmureBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in PanmureOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in PanmurePhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in PanmureOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in PanmureOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in PanmureBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in PanmureIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in PanmureA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in PanmureSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in PanmureShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Panmure: questions
Our staff use phones for job software. Do those need managing?
Yes. Business phones and tablets can be managed so they have a passcode, stay updated and can be wiped if lost, while staff keep their personal apps separate. We set that up with Microsoft tools where possible.
Our office Wi-Fi drops several times a day. What causes that?
Common causes are an overloaded consumer router, interference or a failing line. We check the connection and equipment, then fix or replace what is at fault, with any hardware quoted first.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.