Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Glen Innes
Outsourced IT for offices in Glen Innes: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Glen Innes. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Glen Innes
Glen Innes has a town centre on Line Road and Apirana Avenue with retail, food businesses, community and social service providers, and sits within the wider Tamaki regeneration area where new housing and mixed-use buildings are going up. Many local organisations are small, community-focused teams.
IT for Glen Innes offices
Social service and community providers here hold sensitive personal information, yet often run on tight budgets with second-hand devices and generic email accounts. Clear user accounts, encrypted laptops for staff who visit clients, secure Microsoft 365 and dependable backups give them protection without big spending.
We send technicians to Glen Innes offices for setups and network fixes, with remote support for daily issues. Plans can start small and grow as an organisation does.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Glen Innes
Choose one service or hand over all of your IT.
- Managed IT in Glen InnesOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in Glen InnesRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in Glen InnesPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in Glen InnesLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in Glen InnesFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in Glen InnesBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in Glen InnesBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in Glen InnesOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in Glen InnesPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in Glen InnesOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in Glen InnesOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in Glen InnesBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in Glen InnesIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in Glen InnesA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in Glen InnesSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in Glen InnesShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Glen Innes: questions
Our staff visit clients with laptops. How do we keep that information safe?
Laptops should be encrypted, protected by multi-factor sign-in and managed so they can be locked and wiped if lost. Files stay in Microsoft 365 rather than on the device, so a lost laptop is a hardware cost, not a privacy breach.
Can you help a not-for-profit with Microsoft 365?
Yes. We set up and manage Microsoft 365 for charities and community groups, including checking whether your organisation is eligible for Microsoft's non-profit licensing, which we confirm with you rather than assume.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.
What is not included?
Hardware, software licences and projects such as an office move, new server or full cabling job. Those are quoted in writing first, with no surprise invoices.