Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Pakuranga
Outsourced IT for offices in Pakuranga: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Pakuranga. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Pakuranga
Pakuranga has a long-established town centre and plaza, office buildings along Pakuranga Road and Ti Rakau Drive, medical and allied health practices, education providers and service businesses. The Eastern Busway works have changed roads and access around the town centre in recent years.
IT for Pakuranga offices
Offices in older Pakuranga buildings often have phone-grade cabling, a mix of equipment from several past suppliers and nobody sure who holds the admin passwords. Taking stock of accounts, licences and equipment, then replacing the weakest links, is usually where improvement starts.
We send technicians to Pakuranga offices and practices for audits, setups and fixes, and help staff remotely the rest of the time. Visits are planned around roadworks and parking where needed.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Pakuranga
Choose one service or hand over all of your IT.
- Managed IT in PakurangaOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in PakurangaRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in PakurangaPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in PakurangaLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in PakurangaFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in PakurangaBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in PakurangaBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in PakurangaOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in PakurangaPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in PakurangaOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in PakurangaOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in PakurangaBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in PakurangaIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in PakurangaA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in PakurangaSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in PakurangaShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Pakuranga: questions
We don't know who has our admin passwords. What do we do?
We help you recover control of your domain, Microsoft 365, firewall and other key accounts, then store the admin details securely in the business's name. It is a common first job when taking over an office's IT.
Can you do an IT health check before we commit to a plan?
Yes. An IT health check reviews your devices, network, security and backups and gives you a prioritised list of issues. There's no obligation to move onto a plan afterwards.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.