Managed IT in Pakuranga
Hand your IT to a team that already knows your setup. One monthly price per person covers the help desk, security, updates, Microsoft 365 and backups, with technicians who come on site when a problem needs hands.
Onsite technicians cover Pakuranga. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Managed IT for Pakuranga businesses
Pakuranga has a long-established town centre and plaza, office buildings along Pakuranga Road and Ti Rakau Drive, medical and allied health practices, education providers and service businesses. The Eastern Busway works have changed roads and access around the town centre in recent years.
Offices in older Pakuranga buildings often have phone-grade cabling, a mix of equipment from several past suppliers and nobody sure who holds the admin passwords. Taking stock of accounts, licences and equipment, then replacing the weakest links, is usually where improvement starts.
You pay a fixed amount per person each month, so the IT budget stops jumping around. Projects such as an office move or a new server are quoted separately, in writing, before anything starts.
We send technicians to Pakuranga offices and practices for audits, setups and fixes, and help staff remotely the rest of the time. Visits are planned around roadworks and parking where needed.
What's included
Starters and leavers
Laptop ready, accounts made and access set on day one. Leavers locked out and their data kept.
Help desk
Staff email or log a request and get a technician, not a call centre. Most fixes happen remotely within the same session.
Network and Wi-Fi
Firewall, switches and wireless monitored, so a failing device is replaced before it takes the office offline.
Backups that are checked
Microsoft 365 and server backups monitored daily, with a restore test so you know the backup actually works.
Onsite technicians
When something needs hands - a dead switch, a new printer, a desk move - a technician comes to your office in Auckland or Hamilton.
Security
Threat detection on every computer, email filtering, multi-factor sign-in and the settings that stop the common attacks.
Is it right for your Pakuranga office?
Managed IT suits offices that rely on their computers every day but don't want to employ an IT person. It is usually a fit if:
- You have between 3 and 75 staff
- Nobody on the team owns IT, or the person who does has a different day job
- You have had a scare: lost files, a scam email, a long outage
- You want a fixed monthly IT cost instead of surprise bills
- Your insurer or a client is asking about your cyber security
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Managed IT in Pakuranga: questions
We don't know who has our admin passwords. What do we do?
We help you recover control of your domain, Microsoft 365, firewall and other key accounts, then store the admin details securely in the business's name. It is a common first job when taking over an office's IT.
Can you do an IT health check before we commit to a plan?
Yes. An IT health check reviews your devices, network, security and backups and gives you a prioritised list of issues. There's no obligation to move onto a plan afterwards.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.
What is not included?
Hardware, software licences and projects such as an office move, new server or full cabling job. Those are quoted in writing first, with no surprise invoices.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.
More IT services in Pakuranga
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training