Managed IT in East Tāmaki
Hand your IT to a team that already knows your setup. One monthly price per person covers the help desk, security, updates, Microsoft 365 and backups, with technicians who come on site when a problem needs hands.
Onsite technicians cover East Tāmaki. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Managed IT for East Tāmaki businesses
East Tamaki is one of New Zealand's largest industrial and business areas, stretching along Springs Road, Ti Rakau Drive and Harris Road, with manufacturers, importers, distributors, engineering firms, printers and trade wholesalers. Most premises combine an office at the front with a warehouse or factory behind.
Office-and-warehouse buildings here need networks that serve two very different spaces: cabled desks and meeting rooms up front, and Wi-Fi strong enough to reach handheld scanners between tall racking out the back. Many sites also run CCTV, access control and production machines that should sit on their own network segments, and dispatch stops if the internet drops, so a failover connection earns its keep.
Managed IT replaces that with a team whose job is to keep your systems running. We learn your setup once and write it down. We watch your computers, network and Microsoft 365 for problems, apply updates, check the backups and fix issues before most people notice them. When someone needs help, they email or log a request and talk to a technician who already has your notes.
East Tamaki is close to home for our Auckland technicians, who visit for warehouse Wi-Fi, cabling, CCTV and office computers. Everyday issues are fixed remotely, and site work is planned around shifts and dispatch.
What's included
Security
Threat detection on every computer, email filtering, multi-factor sign-in and the settings that stop the common attacks.
Help desk
Staff email or log a request and get a technician, not a call centre. Most fixes happen remotely within the same session.
Network and Wi-Fi
Firewall, switches and wireless monitored, so a failing device is replaced before it takes the office offline.
Onsite technicians
When something needs hands - a dead switch, a new printer, a desk move - a technician comes to your office in Auckland or Hamilton.
Planning
A regular review of what is ageing, what is at risk and what to budget for next year. No surprises in March.
Microsoft 365 admin
New staff, leavers, licences, shared mailboxes, Teams and SharePoint permissions, all handled for you.
Is it right for your East Tāmaki office?
Managed IT suits offices that rely on their computers every day but don't want to employ an IT person. It is usually a fit if:
- You have between 3 and 75 staff
- Nobody on the team owns IT, or the person who does has a different day job
- You have had a scare: lost files, a scam email, a long outage
- You want a fixed monthly IT cost instead of surprise bills
- Your insurer or a client is asking about your cyber security
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Managed IT in East Tāmaki: questions
Can you design Wi-Fi for a warehouse in East Tamaki?
Yes. We survey the building with the racking and stock in place, then position access points for the aisles and loading areas where scanners are used. The design and installation are quoted in writing before we start.
Should our CCTV and production machines be on the office network?
No. We separate cameras, machines and office computers into their own segments behind a managed firewall, so a vulnerable device cannot be used to reach your accounts or files.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
How quickly do you respond?
Requests are picked up during business hours in the order of urgency. Anything stopping work, such as no internet or a locked-out account, goes to the front of the queue.
More IT services in East Tāmaki
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training