IT strategy & consulting in Pakuranga
Most growing businesses need IT leadership long before they need a full-time IT manager. We act as your virtual IT manager: setting a budget, planning the next three years, dealing with vendors and giving you straight answers when an insurer, auditor or client asks hard questions.
Onsite technicians cover Pakuranga. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
IT strategy & consulting for Pakuranga businesses
Pakuranga has a long-established town centre and plaza, office buildings along Pakuranga Road and Ti Rakau Drive, medical and allied health practices, education providers and service businesses. The Eastern Busway works have changed roads and access around the town centre in recent years.
Offices in older Pakuranga buildings often have phone-grade cabling, a mix of equipment from several past suppliers and nobody sure who holds the admin passwords. Taking stock of accounts, licences and equipment, then replacing the weakest links, is usually where improvement starts.
A virtual IT manager fills that gap without adding a salary. We meet with you regularly, learn how the business works and where it is heading, and turn that into a practical plan: what to replace and when, which systems to keep, where security needs strengthening and what all of it will cost. The plan is written in plain English, not a slide deck full of jargon, and it is revisited as things change.
We send technicians to Pakuranga offices and practices for audits, setups and fixes, and help staff remotely the rest of the time. Visits are planned around roadworks and parking where needed.
What's included
Insurance and security questionnaires
Accurate answers to cyber insurance, client and tender questionnaires, with a list of anything to fix before you submit.
Yearly IT budget
A budget for hardware, software, services and projects, so IT spending is planned before the financial year rather than discovered during it.
Three-year roadmap
What to replace, upgrade or retire over the next three years, in order, with the reasons and the expected cost of each step.
Current state review
A written assessment of your systems, security, licences and contracts, with the risks ranked and explained in business terms.
Software selection
Help choosing new business systems, from requirements and demos to checking integration, data export and contract terms.
Vendor management
We deal with internet, phone and software suppliers for you, chase faults and review renewals before they roll over.
Is it right for your Pakuranga office?
A virtual IT manager suits businesses that:
- Are growing and making bigger IT decisions than before
- Have IT spending that varies wildly from year to year
- Are choosing a new core business system
- Face insurance, client or tender questions about security
- Want someone to manage vendors and contracts on their behalf
- Have a director spending hours each week on IT decisions
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
IT strategy & consulting in Pakuranga: questions
We don't know who has our admin passwords. What do we do?
We help you recover control of your domain, Microsoft 365, firewall and other key accounts, then store the admin details securely in the business's name. It is a common first job when taking over an office's IT.
Can you do an IT health check before we commit to a plan?
Yes. An IT health check reviews your devices, network, security and backups and gives you a prioritised list of issues. There's no obligation to move onto a plan afterwards.
How often would we meet?
Most clients meet quarterly, with more frequent catch-ups during a big project such as an office move or system change. Meetings can be in person in Auckland or Hamilton, or online.
How is consulting charged?
Small pieces of advice are billed at our hourly rate of $109 plus GST. A full review and roadmap, or an ongoing virtual IT manager arrangement, is quoted in writing first with a fixed scope.
Do we need a managed IT plan to use this?
No. Some businesses have their own IT person or another arrangement for daily support and use us only for strategy. We are happy to work that way.
Is this the same as managed IT?
No. Managed IT keeps things running day to day. Strategy and consulting is about planning and decisions. The Complete plan includes a yearly budget and replacement plan; deeper consulting can be added on any plan or bought on its own.
More IT services in Pakuranga
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- Co-managed IT
- Security awareness training