Email security & deliverability in Pakuranga
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Onsite technicians cover Pakuranga. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Email security & deliverability for Pakuranga businesses
Pakuranga has a long-established town centre and plaza, office buildings along Pakuranga Road and Ti Rakau Drive, medical and allied health practices, education providers and service businesses. The Eastern Busway works have changed roads and access around the town centre in recent years.
Offices in older Pakuranga buildings often have phone-grade cabling, a mix of equipment from several past suppliers and nobody sure who holds the admin passwords. Taking stock of accounts, licences and equipment, then replacing the weakest links, is usually where improvement starts.
We put those records in place carefully. Every service that sends as you, such as your accounting package, website forms and newsletter tool, is found and included first, so tightening the policy doesn't block your own invoices. Then we add filtering for incoming mail and show staff how to report anything odd. Finally we keep watching the DMARC reports, so a new service sending as you, or someone trying to forge your address, is spotted and dealt with rather than discovered when a client complains.
We send technicians to Pakuranga offices and practices for audits, setups and fixes, and help staff remotely the rest of the time. Visits are planned around roadworks and parking where needed.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
DKIM signing
Microsoft 365 and your other sending services set to sign outgoing mail with your domain, so receivers can verify it.
External sender warnings
A clear banner on mail from outside the company, so a message using the boss's name from a free email account stands out.
Report-a-scam button
A simple way for staff to send a suspicious email to us for checking, so problems get reported rather than quietly deleted.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
DMARC rollout
A reporting-only policy first, then a gradual move to quarantine and reject once reports show all your genuine mail passes.
Is it right for your Pakuranga office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Pakuranga: questions
We don't know who has our admin passwords. What do we do?
We help you recover control of your domain, Microsoft 365, firewall and other key accounts, then store the admin details securely in the business's name. It is a common first job when taking over an office's IT.
Can you do an IT health check before we commit to a plan?
Yes. An IT health check reviews your devices, network, security and backups and gives you a prioritised list of issues. There's no obligation to move onto a plan afterwards.
Will turning on DMARC stop our own emails?
It can if it is rushed. That is why we start in reporting mode, find every service sending as you and only tighten the policy when the reports show your genuine mail passing.
Why does our email go to junk?
Common causes are a missing or broken SPF record, no DKIM signing, a website or app sending as your domain without permission, or a shared sending address with a poor reputation. We check each one and fix the cause.
How long does it take to set up?
Filtering and records are usually set in a day or two. Moving DMARC to full enforcement normally takes a few weeks of watching reports, so nothing legitimate is caught.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
More IT services in Pakuranga
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training