Email security & deliverability in Howick
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Onsite technicians cover Howick. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Email security & deliverability for Howick businesses
Howick is one of Auckland's older settlements, with a village centre on Picton Street hosting boutique retail, cafes, real estate, legal and accounting practices, medical rooms and financial advisers. Many professional firms here are owner-run and serve long-standing local clients.
Small professional offices in the village often run on a few computers, an ageing multifunction printer and an internet connection with no backup. Upgrading these firms usually means retiring old equipment, putting files and email into secure Microsoft 365 storage and making sure scanning and printing work cleanly for every staff member.
Both have the same root. Email was designed long before anyone worried about forgery, so proving who sent a message depends on a handful of DNS records and filtering settings that most small businesses have never had set up properly. SPF lists the services allowed to send for you, DKIM signs your messages and DMARC tells other mail servers what to do with anything that fails. Big mail providers now expect all three from business senders.
Our technicians visit Howick practices for upgrades, printers, networks and faults, with daily support handled remotely. We schedule visits outside busy client times where we can.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
DMARC rollout
A reporting-only policy first, then a gradual move to quarantine and reject once reports show all your genuine mail passes.
External sender warnings
A clear banner on mail from outside the company, so a message using the boss's name from a free email account stands out.
SPF records
One correct SPF record listing every service that legitimately sends for you, kept within the lookup limits that break many records.
Report-a-scam button
A simple way for staff to send a suspicious email to us for checking, so problems get reported rather than quietly deleted.
Is it right for your Howick office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Howick: questions
Our scanner only saves to one computer. Can that be fixed?
Usually. We set the printer up to scan to email, a shared folder or SharePoint so anyone can scan and find their documents, and we check it works from every desk.
Is it worth replacing a five-year-old office computer?
Often yes, especially if it can't run a supported version of Windows or slows the person using it. We look at the age, condition and warranty and recommend replacing or keeping it, with any hardware quoted in writing.
Why does our email go to junk?
Common causes are a missing or broken SPF record, no DKIM signing, a website or app sending as your domain without permission, or a shared sending address with a poor reputation. We check each one and fix the cause.
Isn't Microsoft 365's built-in filtering enough?
It catches a lot, but the default settings are not as strict as they could be. We review and tighten them, and on the Managed and Complete plans add extra email security and phishing filtering.
What does it cost?
Email security is included from the Managed plan at $119 per user per month plus GST. A one-off domain records and deliverability fix outside a plan is quoted in writing first.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
More IT services in Howick
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training