Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Howick
Outsourced IT for offices in Howick: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Howick. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Howick
Howick is one of Auckland's older settlements, with a village centre on Picton Street hosting boutique retail, cafes, real estate, legal and accounting practices, medical rooms and financial advisers. Many professional firms here are owner-run and serve long-standing local clients.
IT for Howick offices
Small professional offices in the village often run on a few computers, an ageing multifunction printer and an internet connection with no backup. Upgrading these firms usually means retiring old equipment, putting files and email into secure Microsoft 365 storage and making sure scanning and printing work cleanly for every staff member.
Our technicians visit Howick practices for upgrades, printers, networks and faults, with daily support handled remotely. We schedule visits outside busy client times where we can.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Howick
Choose one service or hand over all of your IT.
- Managed IT in HowickOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in HowickRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in HowickPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in HowickLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in HowickFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in HowickBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in HowickBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in HowickOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in HowickPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in HowickOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in HowickOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in HowickBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in HowickIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in HowickA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in HowickSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in HowickShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Howick: questions
Our scanner only saves to one computer. Can that be fixed?
Usually. We set the printer up to scan to email, a shared folder or SharePoint so anyone can scan and find their documents, and we check it works from every desk.
Is it worth replacing a five-year-old office computer?
Often yes, especially if it can't run a supported version of Windows or slows the person using it. We look at the age, condition and warranty and recommend replacing or keeping it, with any hardware quoted in writing.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.