Backup & disaster recovery in Howick
A backup is only worth something on the day you need it back. We set up copies of your Microsoft 365, servers and shared files, keep at least one where ransomware can't touch it, check every job and prove it works with regular test restores.
Onsite technicians cover Howick. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Backup & disaster recovery for Howick businesses
Howick is one of Auckland's older settlements, with a village centre on Picton Street hosting boutique retail, cafes, real estate, legal and accounting practices, medical rooms and financial advisers. Many professional firms here are owner-run and serve long-standing local clients.
Small professional offices in the village often run on a few computers, an ageing multifunction printer and an internet connection with no backup. Upgrading these firms usually means retiring old equipment, putting files and email into secure Microsoft 365 storage and making sure scanning and printing work cleanly for every staff member.
Ask most small offices whether they have a backup and the answer is yes. Ask when someone last restored a file from it and the room goes quiet. We regularly find external drives that stopped copying months ago, NAS boxes backing up to themselves and Microsoft 365 tenancies with no backup at all because everyone assumed Microsoft keeps everything forever. It doesn't: deleted mail and files are kept for a limited window, and a compromised account can empty a mailbox well inside it.
Our technicians visit Howick practices for upgrades, printers, networks and faults, with daily support handled remotely. We schedule visits outside busy client times where we can.
What's included
Microsoft 365 backup
Exchange mailboxes, OneDrive, SharePoint and Teams files copied outside Microsoft's own retention, with point-in-time restores of single items or whole accounts.
Daily checks
Every backup job is checked each working day. Failures, warnings and jobs that silently stopped are investigated and fixed, with the cause noted.
Server and NAS backup
Image-level backups of onsite servers and file shares, so a failed machine can be rebuilt on new hardware or started in the cloud while it is replaced.
Written recovery plan
Who to contact, what gets restored first, where the copies live and how long each step takes, kept short enough to use in a crisis.
Copies ransomware can't reach
An offsite, versioned copy protected by separate credentials and deletion locks, so encrypting your network does not take the backups with it.
Recovery help
When something is lost or encrypted we do the restore, check the data is complete and help you work out how it happened.
Is it right for your Howick office?
Talk to us about backup if any of these sound familiar:
- Your backup is a USB drive someone is meant to swap each week
- You use Microsoft 365 and have never set up a separate backup for it
- Your accounting or practice software sits on one server in a cupboard
- You can't say when a restore was last tested
- Your insurer asks whether backups are offline or immutable
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Backup & disaster recovery in Howick: questions
Our scanner only saves to one computer. Can that be fixed?
Usually. We set the printer up to scan to email, a shared folder or SharePoint so anyone can scan and find their documents, and we check it works from every desk.
Is it worth replacing a five-year-old office computer?
Often yes, especially if it can't run a supported version of Windows or slows the person using it. We look at the age, condition and warranty and recommend replacing or keeping it, with any hardware quoted in writing.
How much does backup cost?
Microsoft 365 backup is included in the Managed and Complete plans. Server, NAS and large data backups depend on how much data you hold and how quickly you need it back, so we quote them in writing first.
How quickly can we get things back?
A single file or email usually takes minutes. A whole server depends on its size and the method; we measure it during test restores and write the real figure into your plan.
Where is our data stored?
Backup copies are kept in data centres we name in your recovery plan, with Australian or New Zealand locations available. We tell you where the copies are before anything is set up.
Doesn't Microsoft back up our 365 data?
Microsoft keeps the service running and holds deleted items for a short period. It does not keep long-term, independent copies you control. A separate 365 backup covers accidental deletion, departed staff, account takeover and retention gaps.
More IT services in Howick
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training