Backup & disaster recovery in Botany
A backup is only worth something on the day you need it back. We set up copies of your Microsoft 365, servers and shared files, keep at least one where ransomware can't touch it, check every job and prove it works with regular test restores.
Onsite technicians cover Botany. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Backup & disaster recovery for Botany businesses
Botany is centred on a large town centre at the corner of Ti Rakau Drive and Te Irirangi Drive, with retail, medical and dental clinics, immigration and education advisers, accountants and real estate offices in the surrounding commercial buildings. Many businesses serve the diverse communities of East Auckland.
Practices here often work in more than one language and use specialist software alongside Microsoft 365, so devices need the right language and keyboard settings and staff need clear help when things go wrong. Advisers who handle passports, visa files and financial records must keep that information private, with encrypted devices and secure document storage.
Our approach is simple and written down. We list what your business can't lose - mailboxes, shared drives, accounting data, line-of-business databases - and decide with you how far back you need to go and how fast you need it back. Then we put a backup in place for each one, with an offsite copy kept separate from your normal sign-ins so an attacker who gets into your network can't delete it.
Technicians come to Botany offices and clinics for setups, networks and hardware, and we fix most requests remotely. Onsite visits are booked around client appointments.
What's included
Microsoft 365 backup
Exchange mailboxes, OneDrive, SharePoint and Teams files copied outside Microsoft's own retention, with point-in-time restores of single items or whole accounts.
Copies ransomware can't reach
An offsite, versioned copy protected by separate credentials and deletion locks, so encrypting your network does not take the backups with it.
Laptop file protection
Desktop and Documents folders redirected to OneDrive and covered by the 365 backup, so a stolen laptop costs a device, not a year of work.
Test restores
A scheduled restore each quarter, timed and recorded, so the recovery time in your plan is measured rather than guessed.
Server and NAS backup
Image-level backups of onsite servers and file shares, so a failed machine can be rebuilt on new hardware or started in the cloud while it is replaced.
Written recovery plan
Who to contact, what gets restored first, where the copies live and how long each step takes, kept short enough to use in a crisis.
Is it right for your Botany office?
Talk to us about backup if any of these sound familiar:
- Your backup is a USB drive someone is meant to swap each week
- You use Microsoft 365 and have never set up a separate backup for it
- Your accounting or practice software sits on one server in a cupboard
- You can't say when a restore was last tested
- Your insurer asks whether backups are offline or immutable
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Backup & disaster recovery in Botany: questions
Can you set up computers for staff who work in more than one language?
Yes. Windows and Microsoft 365 support many languages and keyboard layouts, and we set each person's device up the way they work while keeping security and updates consistent.
We handle immigration documents for clients. How should we store them?
In secure cloud storage with permissions set by role, not in email attachments or on desktops. Add multi-factor sign-in and a tested backup, and lost laptops stop being a privacy risk.
We already have a NAS. Is that enough?
A NAS is a good local copy for quick restores, but it sits on the same network and often uses the same passwords. It needs an offsite copy with separate credentials to survive ransomware, theft or a fire.
What is the difference between backup and disaster recovery?
Backup is the copy of your data. Disaster recovery is the plan and tooling to get the business working again after a fire, flood, theft or ransomware attack, including where people work and in what order systems come back.
How much does backup cost?
Microsoft 365 backup is included in the Managed and Complete plans. Server, NAS and large data backups depend on how much data you hold and how quickly you need it back, so we quote them in writing first.
Doesn't Microsoft back up our 365 data?
Microsoft keeps the service running and holds deleted items for a short period. It does not keep long-term, independent copies you control. A separate 365 backup covers accidental deletion, departed staff, account takeover and retention gaps.
More IT services in Botany
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training