Security awareness training in Botany
Filters catch most scams, but the ones that get through are aimed squarely at your people. Short, regular lessons and safe practice phishing emails teach staff what a real attack looks like and what to do when they see one, without shaming anyone.
Onsite technicians cover Botany. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Security awareness training for Botany businesses
Botany is centred on a large town centre at the corner of Ti Rakau Drive and Te Irirangi Drive, with retail, medical and dental clinics, immigration and education advisers, accountants and real estate offices in the surrounding commercial buildings. Many businesses serve the diverse communities of East Auckland.
Practices here often work in more than one language and use specialist software alongside Microsoft 365, so devices need the right language and keyboard settings and staff need clear help when things go wrong. Advisers who handle passports, visa files and financial records must keep that information private, with encrypted devices and secure document storage.
Our training is built for busy offices. Lessons are a few minutes long and arrive once a month, covering fake invoices, sign-in pages, text message scams, social media oversharing, safe file sharing and what to do with a lost laptop. Practice phishing emails go out at random times and are modelled on scams currently doing the rounds in New Zealand. Difficulty rises gradually, so staff are stretched without being set up to fail.
Technicians come to Botany offices and clinics for setups, networks and hardware, and we fix most requests remotely. Onsite visits are booked around client appointments.
What's included
Evidence for insurers
Training records you can show an insurer, client or auditor who asks how staff are taught about cyber risk.
Results by team
A simple monthly summary of completions and click rates, so managers see progress without reading through raw data.
Targeted follow-up
Teams or people who struggle with a particular type of scam get extra lessons on that type, not more of everything.
Monthly micro-lessons
Short videos and quizzes on one topic at a time, sent by email so staff can complete them between tasks.
Instant teaching moments
Anyone who clicks a practice email lands on a short page explaining the warning signs they missed, rather than a telling-off.
Practice phishing emails
Realistic but safe test emails sent at random, based on current scams such as courier notices, shared documents and payroll changes.
Is it right for your Botany office?
Staff training is especially useful when:
- Your team handles payments, payroll or supplier bank details
- Someone has already clicked a scam link or entered a password on a fake page
- Your cyber insurance asks whether staff receive regular training
- You have a lot of new starters or seasonal staff
- Staff work from home and use personal phones for work email
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Security awareness training in Botany: questions
Can you set up computers for staff who work in more than one language?
Yes. Windows and Microsoft 365 support many languages and keyboard layouts, and we set each person's device up the way they work while keeping security and updates consistent.
We handle immigration documents for clients. How should we store them?
In secure cloud storage with permissions set by role, not in email attachments or on desktops. Add multi-factor sign-in and a tested backup, and lost laptops stop being a privacy risk.
Can we choose the topics?
Yes. There is a core set every office should cover, and we can add topics that suit your work, such as handling client personal information or using shared devices.
Should managers be included?
Yes. Directors and finance staff are some of the most targeted people in any office, because criminals know they can approve payments.
What should staff do if they think they clicked something real?
Tell us straight away using the report button or by email. Quick reporting lets us reset passwords and check the account before any damage is done, which is why the training stresses it.
Will staff feel tricked or embarrassed?
We set it up to teach, not to catch people out. Results are shared with managers as team trends, and the message to staff is always that reporting quickly is the right thing to do, even after a click.
More IT services in Botany
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT