Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Botany
Outsourced IT for offices in Botany: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Botany. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Botany
Botany is centred on a large town centre at the corner of Ti Rakau Drive and Te Irirangi Drive, with retail, medical and dental clinics, immigration and education advisers, accountants and real estate offices in the surrounding commercial buildings. Many businesses serve the diverse communities of East Auckland.
IT for Botany offices
Practices here often work in more than one language and use specialist software alongside Microsoft 365, so devices need the right language and keyboard settings and staff need clear help when things go wrong. Advisers who handle passports, visa files and financial records must keep that information private, with encrypted devices and secure document storage.
Technicians come to Botany offices and clinics for setups, networks and hardware, and we fix most requests remotely. Onsite visits are booked around client appointments.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Botany
Choose one service or hand over all of your IT.
- Managed IT in BotanyOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in BotanyRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in BotanyPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in BotanyLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in BotanyFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in BotanyBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in BotanyBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in BotanyOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in BotanyPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in BotanyOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in BotanyOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in BotanyBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in BotanyIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in BotanyA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in BotanySupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in BotanyShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Botany: questions
Can you set up computers for staff who work in more than one language?
Yes. Windows and Microsoft 365 support many languages and keyboard layouts, and we set each person's device up the way they work while keeping security and updates consistent.
We handle immigration documents for clients. How should we store them?
In secure cloud storage with permissions set by role, not in email attachments or on desktops. Add multi-factor sign-in and a tested backup, and lost laptops stop being a privacy risk.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.