Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Flat Bush
Outsourced IT for offices in Flat Bush: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Flat Bush. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Flat Bush
Flat Bush is one of Auckland's newer suburbs, built over the last two decades around the Ormiston town centre, with medical and dental clinics, childcare, tutoring, real estate, home-based professionals and small offices in newly built commercial blocks. It sits between Botany, Manukau and East Tamaki.
IT for Flat Bush offices
Commercial buildings here are new, so fibre and basic cabling are usually in place, and the gaps are more about choices made at fit-out: consumer Wi-Fi, too few data points or a comms cabinet in a hot cupboard. Home-based professionals also need business-grade security on home networks shared with family.
We send technicians to Flat Bush clinics, offices and home businesses for setups and fixes, and support most requests remotely. Installation work is quoted in writing beforehand.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Flat Bush
Choose one service or hand over all of your IT.
- Managed IT in Flat BushOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in Flat BushRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in Flat BushPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in Flat BushLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in Flat BushFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in Flat BushBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in Flat BushBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in Flat BushOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in Flat BushPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in Flat BushOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in Flat BushOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in Flat BushBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in Flat BushIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in Flat BushA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in Flat BushSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in Flat BushShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Flat Bush: questions
Our new clinic's comms cupboard gets very hot. Does that matter?
Heat shortens equipment life and causes random faults. We can move the equipment to a better spot or into a ventilated cabinet, and any cooling or power changes go to a builder or registered electrician.
Can you secure a home office shared with family devices?
Yes. We keep work devices on a separate network or protected by a managed firewall, encrypt the laptop and require multi-factor sign-in, so family devices can't put business data at risk.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How quickly do you respond?
Requests are picked up during business hours in the order of urgency. Anything stopping work, such as no internet or a locked-out account, goes to the front of the queue.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.