Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Papatoetoe
Outsourced IT for offices in Papatoetoe: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Papatoetoe. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Papatoetoe
Papatoetoe has several local shopping centres, including St George Street and Hunters Corner, with family-owned retail, food businesses, medical practices, travel and immigration services, accountants and light industry close to the airport and motorway. Many businesses are owner-run with family members on the team.
IT for Papatoetoe offices
Family businesses here often share one computer login, keep accounts on a personal laptop and use a phone as the business's main system. Simple changes such as individual accounts, a business email domain, backups and a proper firewall make the business safer without making daily work harder.
We send technicians to Papatoetoe shops, practices and offices for setups and repairs, and help remotely day to day. Pay as you go is available for businesses that only need occasional support.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Papatoetoe
Choose one service or hand over all of your IT.
- Managed IT in PapatoetoeOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in PapatoetoeRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in PapatoetoePractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in PapatoetoeLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in PapatoetoeFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in PapatoetoeBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in PapatoetoeBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in PapatoetoeOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in PapatoetoePhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in PapatoetoeOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in PapatoetoeOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in PapatoetoeBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in PapatoetoeIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in PapatoetoeA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in PapatoetoeSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in PapatoetoeShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Papatoetoe: questions
We share one login on our office computer. Should we stop?
It means you can't tell who did what and one leaked password exposes everything. We give each person their own account with quick sign-in, which is just as easy to use day to day.
Can you set up a POS and office computer in a small shop?
We set up the computers, printers, Wi-Fi and network so POS and office systems run reliably and separately. The POS software itself stays with your vendor's support team, and we coordinate with them when a fault crosses over.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.