Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Airport Oaks
Outsourced IT for offices in Airport Oaks: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Airport Oaks. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Airport Oaks
Airport Oaks is the industrial and business area beside Auckland Airport, home to freight forwarders, customs brokers, cold storage, logistics operators, aviation service companies and importers. Many operations run long hours around flight schedules and international shipments.
IT for Airport Oaks offices
Freight and logistics businesses here depend on cloud freight systems, label printing, scanners and constant connectivity, often across shift work, so downtime at any hour costs money. Warehouses and cold stores are hard on Wi-Fi and equipment, and customs and shipping documents carry commercial information that needs secure storage and sign-in.
Technicians visit Airport Oaks sites for networks, Wi-Fi, scanners and computers, and resolve most problems remotely. After-hours work can be arranged in advance around operations.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Airport Oaks
Choose one service or hand over all of your IT.
- Managed IT in Airport OaksOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in Airport OaksRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in Airport OaksPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in Airport OaksLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in Airport OaksFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in Airport OaksBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in Airport OaksBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in Airport OaksOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in Airport OaksPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in Airport OaksOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in Airport OaksOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in Airport OaksBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in Airport OaksIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in Airport OaksA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in Airport OaksSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in Airport OaksShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Airport Oaks: questions
Can you work around our shift times at Airport Oaks?
Yes. Planned work such as installs and upgrades can be scheduled outside your busy periods, including after hours by arrangement. Rates and timing are agreed in writing first.
Does Wi-Fi work in a cold store?
It can, with equipment rated for the conditions and access points placed for the layout. We survey the space and quote suitable gear rather than relying on standard office hardware.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How quickly do you respond?
Requests are picked up during business hours in the order of urgency. Anything stopping work, such as no internet or a locked-out account, goes to the front of the queue.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.