Internet & phones in Airport Oaks
When the internet drops, your IT provider and your internet provider shouldn't point at each other. We arrange business fibre, add a backup connection and set up cloud phones, then look after all of it alongside your IT.
Onsite technicians cover Airport Oaks. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Internet & phones for Airport Oaks businesses
Airport Oaks is the industrial and business area beside Auckland Airport, home to freight forwarders, customs brokers, cold storage, logistics operators, aviation service companies and importers. Many operations run long hours around flight schedules and international shipments.
Freight and logistics businesses here depend on cloud freight systems, label printing, scanners and constant connectivity, often across shift work, so downtime at any hour costs money. Warehouses and cold stores are hard on Wi-Fi and equipment, and customs and shipping documents carry commercial information that needs secure storage and sign-in.
Phones and internet used to be separate from IT. Now the phones run over the internet and the internet runs through the firewall, so a problem in one is a problem in all three. Having one team responsible removes the finger-pointing.
Technicians visit Airport Oaks sites for networks, Wi-Fi, scanners and computers, and resolve most problems remotely. After-hours work can be arranged in advance around operations.
What's included
Number porting
Your existing numbers moved across without losing calls, including 0800 numbers.
Backup internet
A second connection on a different network that takes over automatically if fibre fails.
Business fibre
The right plan for your address and team size, ordered and installed with your network.
Cloud phone systems
Hosted phone systems with desk phones, mobile apps, call queues, recording and voicemail to email.
Teams calling
Phone numbers inside Microsoft Teams, so staff make and take calls from the app they already use.
Copper switch-off
If your old lines are being retired, we move alarms, EFTPOS and phones before the deadline.
Is it right for your Airport Oaks office?
This is a good fit if:
- Your phones still run on copper lines or an old onsite system
- An internet outage would stop your business
- Staff work between home and the office
- You want fewer bills and one number to call when something breaks
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Internet & phones in Airport Oaks: questions
Can you work around our shift times at Airport Oaks?
Yes. Planned work such as installs and upgrades can be scheduled outside your busy periods, including after hours by arrangement. Rates and timing are agreed in writing first.
Does Wi-Fi work in a cold store?
It can, with equipment rated for the conditions and access points placed for the layout. We survey the space and quote suitable gear rather than relying on standard office hardware.
Do you sell the internet plan or does a provider?
We arrange the plan with a wholesale provider and look after it as part of your IT, so you have one point of contact.
What happens to our phones if the internet goes down?
With a backup connection, calls keep working. Without one, calls can be diverted to mobiles automatically until the internet is back.
Can we keep our phone numbers?
Yes. Landline and 0800 numbers can be moved to a new system. We manage the port and time the change to avoid missed calls.
Do we need new desk phones?
Not always. Many current desk phones can be reused. Where they can't, we recommend models that suit the system.
More IT services in Airport Oaks
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training