Managed IT in Airport Oaks
Hand your IT to a team that already knows your setup. One monthly price per person covers the help desk, security, updates, Microsoft 365 and backups, with technicians who come on site when a problem needs hands.
Onsite technicians cover Airport Oaks. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Managed IT for Airport Oaks businesses
Airport Oaks is the industrial and business area beside Auckland Airport, home to freight forwarders, customs brokers, cold storage, logistics operators, aviation service companies and importers. Many operations run long hours around flight schedules and international shipments.
Freight and logistics businesses here depend on cloud freight systems, label printing, scanners and constant connectivity, often across shift work, so downtime at any hour costs money. Warehouses and cold stores are hard on Wi-Fi and equipment, and customs and shipping documents carry commercial information that needs secure storage and sign-in.
Managed IT replaces that with a team whose job is to keep your systems running. We learn your setup once and write it down. We watch your computers, network and Microsoft 365 for problems, apply updates, check the backups and fix issues before most people notice them. When someone needs help, they email or log a request and talk to a technician who already has your notes.
Technicians visit Airport Oaks sites for networks, Wi-Fi, scanners and computers, and resolve most problems remotely. After-hours work can be arranged in advance around operations.
What's included
Help desk
Staff email or log a request and get a technician, not a call centre. Most fixes happen remotely within the same session.
Onsite technicians
When something needs hands - a dead switch, a new printer, a desk move - a technician comes to your office in Auckland or Hamilton.
Microsoft 365 admin
New staff, leavers, licences, shared mailboxes, Teams and SharePoint permissions, all handled for you.
Security
Threat detection on every computer, email filtering, multi-factor sign-in and the settings that stop the common attacks.
Network and Wi-Fi
Firewall, switches and wireless monitored, so a failing device is replaced before it takes the office offline.
Updates and patching
Windows, Mac and business apps updated on a schedule, with failures followed up rather than ignored.
Is it right for your Airport Oaks office?
Managed IT suits offices that rely on their computers every day but don't want to employ an IT person. It is usually a fit if:
- You have between 3 and 75 staff
- Nobody on the team owns IT, or the person who does has a different day job
- You have had a scare: lost files, a scam email, a long outage
- You want a fixed monthly IT cost instead of surprise bills
- Your insurer or a client is asking about your cyber security
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Managed IT in Airport Oaks: questions
Can you work around our shift times at Airport Oaks?
Yes. Planned work such as installs and upgrades can be scheduled outside your busy periods, including after hours by arrangement. Rates and timing are agreed in writing first.
Does Wi-Fi work in a cold store?
It can, with equipment rated for the conditions and access points placed for the layout. We survey the space and quote suitable gear rather than relying on standard office hardware.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.
More IT services in Airport Oaks
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training