Managed IT in Wiri
Hand your IT to a team that already knows your setup. One monthly price per person covers the help desk, security, updates, Microsoft 365 and backups, with technicians who come on site when a problem needs hands.
Onsite technicians cover Wiri. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Managed IT for Wiri businesses
Wiri is a major logistics and industrial zone south of Manukau, with large distribution centres, an inland freight hub linked to the rail network, manufacturers, transport operators and trade suppliers along Roscommon Road and the Wiri Station Road area.
Very large warehouses need Wi-Fi planned for big open spaces and high racking, robust cabling between the office, dock and yard, and networks that also carry CCTV, gate systems and truck tracking. Site offices often run around the clock with shared computers, so locked-down devices and individual sign-ins matter.
Most offices with five to fifty staff don't have an IT person. Someone with a bit of know-how ends up resetting passwords, chasing the internet provider and wondering whether the backups actually ran. That works until the day it doesn't: a laptop gets ransomware, the shared drive fills up, or a new starter sits for two days without a login.
Our technicians attend Wiri sites for warehouse Wi-Fi, cabling, CCTV and office IT, with day-to-day help delivered remotely. Large projects are surveyed and quoted in writing.
What's included
Onsite technicians
When something needs hands - a dead switch, a new printer, a desk move - a technician comes to your office in Auckland or Hamilton.
Help desk
Staff email or log a request and get a technician, not a call centre. Most fixes happen remotely within the same session.
Microsoft 365 admin
New staff, leavers, licences, shared mailboxes, Teams and SharePoint permissions, all handled for you.
Security
Threat detection on every computer, email filtering, multi-factor sign-in and the settings that stop the common attacks.
Backups that are checked
Microsoft 365 and server backups monitored daily, with a restore test so you know the backup actually works.
Updates and patching
Windows, Mac and business apps updated on a schedule, with failures followed up rather than ignored.
Is it right for your Wiri office?
Managed IT suits offices that rely on their computers every day but don't want to employ an IT person. It is usually a fit if:
- You have between 3 and 75 staff
- Nobody on the team owns IT, or the person who does has a different day job
- You have had a scare: lost files, a scam email, a long outage
- You want a fixed monthly IT cost instead of surprise bills
- Your insurer or a client is asking about your cyber security
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Managed IT in Wiri: questions
Can you run network cabling to a yard or gatehouse?
Yes, using outdoor-rated cable or fibre where there's a practical route, or a wireless link where trenching isn't sensible. It is low-voltage data work only, surveyed and quoted first.
How do we secure shared computers used by shift staff?
Each person signs in with their own account, the device is locked down to the apps they need, and it updates itself. That keeps shared machines working and traceable without slowing shift changes.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What is not included?
Hardware, software licences and projects such as an office move, new server or full cabling job. Those are quoted in writing first, with no surprise invoices.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
More IT services in Wiri
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training