IT support in Wiri
Not ready for a monthly plan? Call us in when something breaks or needs setting up. Remote help is $109 an hour and onsite visits are $159 an hour, plus GST, and we tell you the likely cost before we start.
Onsite technicians cover Wiri. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
IT support for Wiri businesses
Wiri is a major logistics and industrial zone south of Manukau, with large distribution centres, an inland freight hub linked to the rail network, manufacturers, transport operators and trade suppliers along Roscommon Road and the Wiri Station Road area.
Very large warehouses need Wi-Fi planned for big open spaces and high racking, robust cabling between the office, dock and yard, and networks that also carry CCTV, gate systems and truck tracking. Site offices often run around the clock with shared computers, so locked-down devices and individual sign-ins matter.
Every job is logged against your company. The next time you call, the technician can see what was done before, what equipment you have and which passwords and settings belong where. That record is yours if you ever move to a monthly plan or another provider.
Our technicians attend Wiri sites for warehouse Wi-Fi, cabling, CCTV and office IT, with day-to-day help delivered remotely. Large projects are surveyed and quoted in writing.
What's included
Printers and scanners
Scan to email and folder, drivers, network printing and multifunction setup.
Networks and internet
Wi-Fi drop-outs, slow connections, router and firewall settings, new network points.
Computer problems
Slow PCs and laptops, crashes, blue screens, updates that won't install and software that won't open.
New equipment
Laptops and desktops set up, data moved across and old devices wiped and recycled.
Email and Microsoft 365
Outlook errors, missing mail, shared mailboxes, password resets, Teams and OneDrive sync problems.
Viruses and scams
Infected computers cleaned, compromised accounts locked down and the cause found.
Is it right for your Wiri office?
Pay-as-you-go support is a good fit when:
- You have a small team and IT problems are occasional
- You want help with a specific job or project
- You'd like to try us before choosing a monthly plan
- Your main provider is too slow, or you need a second opinion
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
IT support in Wiri: questions
Can you run network cabling to a yard or gatehouse?
Yes, using outdoor-rated cable or fibre where there's a practical route, or a wireless link where trenching isn't sensible. It is low-voltage data work only, surveyed and quoted first.
How do we secure shared computers used by shift staff?
Each person signs in with their own account, the device is locked down to the apps they need, and it updates itself. That keeps shared machines working and traceable without slowing shift changes.
How soon can you help?
Remote sessions can often start the same business day. Onsite visits are booked at the first time that suits you and a technician is free.
Do you fix home computers?
Office IT works with businesses. For home help we can point you to a home tech service.
How is time charged?
Remote support is $109 an hour plus GST and onsite support is $159 an hour plus GST in our service area. After the first hour onsite, time is billed in 15-minute blocks.
Can I move to a monthly plan later?
Yes. Everything we learn about your setup is kept, so moving to managed IT is straightforward.
More IT services in Wiri
- Managed IT
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training