Managed IT in Takanini
Hand your IT to a team that already knows your setup. One monthly price per person covers the help desk, security, updates, Microsoft 365 and backups, with technicians who come on site when a problem needs hands.
Onsite technicians cover Takanini. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Managed IT for Takanini businesses
Takanini has grown from farmland into a mix of new housing and business parks along Great South Road and near the Southern Motorway, with trade suppliers, distribution, manufacturing, automotive businesses and service companies, plus new retail and medical centres for the growing population.
New business units here usually arrive with fibre but little else, and owners often fill them with whatever router and Wi-Fi the internet provider supplies. Setting up a business firewall, proper Wi-Fi for the workshop or warehouse, and CCTV on its own network at the start avoids rework as the business grows.
Managed IT replaces that with a team whose job is to keep your systems running. We learn your setup once and write it down. We watch your computers, network and Microsoft 365 for problems, apply updates, check the backups and fix issues before most people notice them. When someone needs help, they email or log a request and talk to a technician who already has your notes.
Technicians come to Takanini sites for new setups, networks, CCTV and computers, and handle everyday requests remotely. New premises work is quoted in writing first.
What's included
Backups that are checked
Microsoft 365 and server backups monitored daily, with a restore test so you know the backup actually works.
Help desk
Staff email or log a request and get a technician, not a call centre. Most fixes happen remotely within the same session.
Microsoft 365 admin
New staff, leavers, licences, shared mailboxes, Teams and SharePoint permissions, all handled for you.
Onsite technicians
When something needs hands - a dead switch, a new printer, a desk move - a technician comes to your office in Auckland or Hamilton.
Planning
A regular review of what is ageing, what is at risk and what to budget for next year. No surprises in March.
Security
Threat detection on every computer, email filtering, multi-factor sign-in and the settings that stop the common attacks.
Is it right for your Takanini office?
Managed IT suits offices that rely on their computers every day but don't want to employ an IT person. It is usually a fit if:
- You have between 3 and 75 staff
- Nobody on the team owns IT, or the person who does has a different day job
- You have had a scare: lost files, a scam email, a long outage
- You want a fixed monthly IT cost instead of surprise bills
- Your insurer or a client is asking about your cyber security
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Managed IT in Takanini: questions
We're moving into a new unit in Takanini. What should the IT include?
A business firewall, Wi-Fi that covers the office and workshop, enough data points, a small comms cabinet and, if needed, CCTV on a separate network. We plan it with you and quote before work starts.
Can our CCTV be viewed from our phones securely?
Yes, set up properly through the manufacturer's secure app or a VPN, with strong passwords and updates, rather than opening the recorder directly to the internet.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.
How quickly do you respond?
Requests are picked up during business hours in the order of urgency. Anything stopping work, such as no internet or a locked-out account, goes to the front of the queue.
More IT services in Takanini
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training