Managed IT in Pukekohe
Hand your IT to a team that already knows your setup. One monthly price per person covers the help desk, security, updates, Microsoft 365 and backups, with technicians who come on site when a problem needs hands.
Onsite technicians cover Pukekohe. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Managed IT for Pukekohe businesses
Pukekohe is the main town of Auckland's southern rural area, surrounded by some of the country's most productive vegetable growing land, with horticulture, food packing, rural services, transport, retail and professional firms in the town centre. Many local businesses are family-owned and seasonal.
Growers and packhouses need networks that reach sheds, coolstores and offices spread across a property, and connectivity outside town can mean fixed wireless or satellite. Seasonal staff mean accounts and devices are added and removed in waves, so onboarding and offboarding need to be quick and secure.
You pay a fixed amount per person each month, so the IT budget stops jumping around. Projects such as an office move or a new server are quoted separately, in writing, before anything starts.
Our Auckland technicians make planned trips to Pukekohe and the surrounding rural area for network, connectivity and computer work, with everyday help provided remotely. Rural jobs are surveyed and quoted first.
What's included
Backups that are checked
Microsoft 365 and server backups monitored daily, with a restore test so you know the backup actually works.
Help desk
Staff email or log a request and get a technician, not a call centre. Most fixes happen remotely within the same session.
Onsite technicians
When something needs hands - a dead switch, a new printer, a desk move - a technician comes to your office in Auckland or Hamilton.
Security
Threat detection on every computer, email filtering, multi-factor sign-in and the settings that stop the common attacks.
Updates and patching
Windows, Mac and business apps updated on a schedule, with failures followed up rather than ignored.
Microsoft 365 admin
New staff, leavers, licences, shared mailboxes, Teams and SharePoint permissions, all handled for you.
Is it right for your Pukekohe office?
Managed IT suits offices that rely on their computers every day but don't want to employ an IT person. It is usually a fit if:
- You have between 3 and 75 staff
- Nobody on the team owns IT, or the person who does has a different day job
- You have had a scare: lost files, a scam email, a long outage
- You want a fixed monthly IT cost instead of surprise bills
- Your insurer or a client is asking about your cyber security
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Managed IT in Pukekohe: questions
Can you link our packhouse, coolstore and office on one network?
Yes. Depending on distances, we use outdoor-rated cable, fibre or point-to-point wireless links, then set up Wi-Fi where staff need it. All of it is low-voltage work, quoted in writing after a site visit.
We hire seasonal staff every year. How do we manage their accounts?
We set up a simple process to create accounts with only the access they need, and remove them at the end of the season. Shared devices can be locked down so seasonal staff only see the apps they use.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
More IT services in Pukekohe
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training