Internet & phones in Pukekohe
When the internet drops, your IT provider and your internet provider shouldn't point at each other. We arrange business fibre, add a backup connection and set up cloud phones, then look after all of it alongside your IT.
Onsite technicians cover Pukekohe. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Internet & phones for Pukekohe businesses
Pukekohe is the main town of Auckland's southern rural area, surrounded by some of the country's most productive vegetable growing land, with horticulture, food packing, rural services, transport, retail and professional firms in the town centre. Many local businesses are family-owned and seasonal.
Growers and packhouses need networks that reach sheds, coolstores and offices spread across a property, and connectivity outside town can mean fixed wireless or satellite. Seasonal staff mean accounts and devices are added and removed in waves, so onboarding and offboarding need to be quick and secure.
Phones and internet used to be separate from IT. Now the phones run over the internet and the internet runs through the firewall, so a problem in one is a problem in all three. Having one team responsible removes the finger-pointing.
Our Auckland technicians make planned trips to Pukekohe and the surrounding rural area for network, connectivity and computer work, with everyday help provided remotely. Rural jobs are surveyed and quoted first.
What's included
Business fibre
The right plan for your address and team size, ordered and installed with your network.
Cloud phone systems
Hosted phone systems with desk phones, mobile apps, call queues, recording and voicemail to email.
Backup internet
A second connection on a different network that takes over automatically if fibre fails.
Teams calling
Phone numbers inside Microsoft Teams, so staff make and take calls from the app they already use.
Number porting
Your existing numbers moved across without losing calls, including 0800 numbers.
Copper switch-off
If your old lines are being retired, we move alarms, EFTPOS and phones before the deadline.
Is it right for your Pukekohe office?
This is a good fit if:
- Your phones still run on copper lines or an old onsite system
- An internet outage would stop your business
- Staff work between home and the office
- You want fewer bills and one number to call when something breaks
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Internet & phones in Pukekohe: questions
Can you link our packhouse, coolstore and office on one network?
Yes. Depending on distances, we use outdoor-rated cable, fibre or point-to-point wireless links, then set up Wi-Fi where staff need it. All of it is low-voltage work, quoted in writing after a site visit.
We hire seasonal staff every year. How do we manage their accounts?
We set up a simple process to create accounts with only the access they need, and remove them at the end of the season. Shared devices can be locked down so seasonal staff only see the apps they use.
Can we keep our phone numbers?
Yes. Landline and 0800 numbers can be moved to a new system. We manage the port and time the change to avoid missed calls.
Do we need new desk phones?
Not always. Many current desk phones can be reused. Where they can't, we recommend models that suit the system.
What happens to our phones if the internet goes down?
With a backup connection, calls keep working. Without one, calls can be diverted to mobiles automatically until the internet is back.
Is Teams calling right for us?
If your staff already live in Teams, usually yes. If you need a reception console, hunt groups or recording rules, a hosted phone system may suit better. We'll explain the trade-offs.
More IT services in Pukekohe
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training