Internet & phones in Takanini
When the internet drops, your IT provider and your internet provider shouldn't point at each other. We arrange business fibre, add a backup connection and set up cloud phones, then look after all of it alongside your IT.
Onsite technicians cover Takanini. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Internet & phones for Takanini businesses
Takanini has grown from farmland into a mix of new housing and business parks along Great South Road and near the Southern Motorway, with trade suppliers, distribution, manufacturing, automotive businesses and service companies, plus new retail and medical centres for the growing population.
New business units here usually arrive with fibre but little else, and owners often fill them with whatever router and Wi-Fi the internet provider supplies. Setting up a business firewall, proper Wi-Fi for the workshop or warehouse, and CCTV on its own network at the start avoids rework as the business grows.
If you already use Microsoft 365, your phone system can live inside Teams, so calls, chat and meetings are in one place. If you'd rather keep desk phones and a reception console, we set up a hosted system that does that well.
Technicians come to Takanini sites for new setups, networks, CCTV and computers, and handle everyday requests remotely. New premises work is quoted in writing first.
What's included
Cloud phone systems
Hosted phone systems with desk phones, mobile apps, call queues, recording and voicemail to email.
Number porting
Your existing numbers moved across without losing calls, including 0800 numbers.
Business fibre
The right plan for your address and team size, ordered and installed with your network.
Teams calling
Phone numbers inside Microsoft Teams, so staff make and take calls from the app they already use.
Backup internet
A second connection on a different network that takes over automatically if fibre fails.
Copper switch-off
If your old lines are being retired, we move alarms, EFTPOS and phones before the deadline.
Is it right for your Takanini office?
This is a good fit if:
- Your phones still run on copper lines or an old onsite system
- An internet outage would stop your business
- Staff work between home and the office
- You want fewer bills and one number to call when something breaks
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Internet & phones in Takanini: questions
We're moving into a new unit in Takanini. What should the IT include?
A business firewall, Wi-Fi that covers the office and workshop, enough data points, a small comms cabinet and, if needed, CCTV on a separate network. We plan it with you and quote before work starts.
Can our CCTV be viewed from our phones securely?
Yes, set up properly through the manufacturer's secure app or a VPN, with strong passwords and updates, rather than opening the recorder directly to the internet.
Do we need new desk phones?
Not always. Many current desk phones can be reused. Where they can't, we recommend models that suit the system.
Do you sell the internet plan or does a provider?
We arrange the plan with a wholesale provider and look after it as part of your IT, so you have one point of contact.
Can we keep our phone numbers?
Yes. Landline and 0800 numbers can be moved to a new system. We manage the port and time the change to avoid missed calls.
Is Teams calling right for us?
If your staff already live in Teams, usually yes. If you need a reception console, hunt groups or recording rules, a hosted phone system may suit better. We'll explain the trade-offs.
More IT services in Takanini
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training