Managed IT in Onehunga
Hand your IT to a team that already knows your setup. One monthly price per person covers the help desk, security, updates, Microsoft 365 and backups, with technicians who come on site when a problem needs hands.
Onsite technicians cover Onehunga. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Managed IT for Onehunga businesses
Onehunga combines a busy town centre on Onehunga Mall with industrial and logistics businesses along Neilson Street and nearby Te Papapa, where manufacturers, importers and trade suppliers operate close to the motorway and port links. Professional offices and retail cluster around the mall.
Firms near Neilson Street often run warehouse and office side by side, with freight and inventory software that needs a dependable connection and scanners that need solid Wi-Fi. Town centre businesses tend to be smaller, with a few computers, cloud accounting and a router that has not been touched since it was installed.
Managed IT replaces that with a team whose job is to keep your systems running. We learn your setup once and write it down. We watch your computers, network and Microsoft 365 for problems, apply updates, check the backups and fix issues before most people notice them. When someone needs help, they email or log a request and talk to a technician who already has your notes.
Onehunga businesses get technician visits for warehouse, office and shop work, with remote help for daily requests. We plan site visits around trading and dispatch hours.
What's included
Help desk
Staff email or log a request and get a technician, not a call centre. Most fixes happen remotely within the same session.
Onsite technicians
When something needs hands - a dead switch, a new printer, a desk move - a technician comes to your office in Auckland or Hamilton.
Microsoft 365 admin
New staff, leavers, licences, shared mailboxes, Teams and SharePoint permissions, all handled for you.
Backups that are checked
Microsoft 365 and server backups monitored daily, with a restore test so you know the backup actually works.
Planning
A regular review of what is ageing, what is at risk and what to budget for next year. No surprises in March.
Security
Threat detection on every computer, email filtering, multi-factor sign-in and the settings that stop the common attacks.
Is it right for your Onehunga office?
Managed IT suits offices that rely on their computers every day but don't want to employ an IT person. It is usually a fit if:
- You have between 3 and 75 staff
- Nobody on the team owns IT, or the person who does has a different day job
- You have had a scare: lost files, a scam email, a long outage
- You want a fixed monthly IT cost instead of surprise bills
- Your insurer or a client is asking about your cyber security
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Managed IT in Onehunga: questions
We're a small importer with a warehouse and a few office staff. What do we need?
Typically a business firewall, Wi-Fi that covers the warehouse, managed laptops with backups and secure Microsoft 365. We start with a health check of what you have and recommend changes in priority order.
Is it worth having a backup internet connection?
If losing the internet stops orders, dispatch or payments, it usually is. A mobile backup that switches over automatically is affordable for most small sites, and we confirm the signal at your premises before quoting.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.
What is not included?
Hardware, software licences and projects such as an office move, new server or full cabling job. Those are quoted in writing first, with no surprise invoices.
More IT services in Onehunga
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training