Email security & deliverability in Papatoetoe
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Onsite technicians cover Papatoetoe. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Email security & deliverability for Papatoetoe businesses
Papatoetoe has several local shopping centres, including St George Street and Hunters Corner, with family-owned retail, food businesses, medical practices, travel and immigration services, accountants and light industry close to the airport and motorway. Many businesses are owner-run with family members on the team.
Family businesses here often share one computer login, keep accounts on a personal laptop and use a phone as the business's main system. Simple changes such as individual accounts, a business email domain, backups and a proper firewall make the business safer without making daily work harder.
Two email problems come up again and again. The first is incoming: a convincing message that looks like it came from a supplier, a courier or the managing director lands in someone's inbox and asks them to sign in, open a file or change bank details. The second is outgoing: your quotes and invoices go to clients' junk folders, or a criminal sends mail that appears to come from your own address.
We send technicians to Papatoetoe shops, practices and offices for setups and repairs, and help remotely day to day. Pay as you go is available for businesses that only need occasional support.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
DMARC rollout
A reporting-only policy first, then a gradual move to quarantine and reject once reports show all your genuine mail passes.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
SPF records
One correct SPF record listing every service that legitimately sends for you, kept within the lookup limits that break many records.
DKIM signing
Microsoft 365 and your other sending services set to sign outgoing mail with your domain, so receivers can verify it.
Junk folder fixes
We trace why your mail is being filtered, from missing records to a listed address or a website form sending as you, and correct it.
Is it right for your Papatoetoe office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Papatoetoe: questions
We share one login on our office computer. Should we stop?
It means you can't tell who did what and one leaked password exposes everything. We give each person their own account with quick sign-in, which is just as easy to use day to day.
Can you set up a POS and office computer in a small shop?
We set up the computers, printers, Wi-Fi and network so POS and office systems run reliably and separately. The POS software itself stays with your vendor's support team, and we coordinate with them when a fault crosses over.
Why does our email go to junk?
Common causes are a missing or broken SPF record, no DKIM signing, a website or app sending as your domain without permission, or a shared sending address with a poor reputation. We check each one and fix the cause.
Isn't Microsoft 365's built-in filtering enough?
It catches a lot, but the default settings are not as strict as they could be. We review and tighten them, and on the Managed and Complete plans add extra email security and phishing filtering.
Can someone really send email as us?
Without DMARC at a strict policy, yes, it is surprisingly easy. Once the policy is enforced, most receiving mail systems will refuse those forged messages.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
More IT services in Papatoetoe
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training