Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Highbrook
Outsourced IT for offices in Highbrook: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Highbrook. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Highbrook
Highbrook Business Park is a master-planned estate beside the Tamaki River with direct motorway access, home to national distribution centres, corporate head offices, logistics operators and manufacturers in large modern buildings. Many tenants run bigger teams and multiple sites around the country.
IT for Highbrook offices
Buildings at Highbrook typically have good fibre and structured cabling, so the work is about scale and consistency: managing many devices, linking the Auckland site securely with branches elsewhere, high-density Wi-Fi in large warehouses and meeting rooms that work for national video calls. Security reporting and documented processes are often expected by head office or insurers.
Our technicians attend Highbrook sites for rollouts, network and Wi-Fi projects, and provide remote support to staff wherever they are. Regional branches are supported remotely with planned visits by arrangement.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Highbrook
Choose one service or hand over all of your IT.
- Managed IT in HighbrookOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in HighbrookRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in HighbrookPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in HighbrookLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in HighbrookFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in HighbrookBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in HighbrookBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in HighbrookOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in HighbrookPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in HighbrookOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in HighbrookOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in HighbrookBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in HighbrookIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in HighbrookA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in HighbrookSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in HighbrookShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Highbrook: questions
We have an Auckland site and branches around NZ. Can you support all of them?
Yes. Auckland and Hamilton sites get onsite technicians, and other branches are supported remotely with planned visits for project work. Every site gets the same setup and security standards.
Can you roll out new laptops to a large team without disrupting work?
We prepare and configure devices in advance, then swap them in batches with each person's files and settings ready. The rollout plan and price are agreed in writing first.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.