Internet & phones in Mt Wellington
When the internet drops, your IT provider and your internet provider shouldn't point at each other. We arrange business fibre, add a backup connection and set up cloud phones, then look after all of it alongside your IT.
Onsite technicians cover Mt Wellington. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Internet & phones for Mt Wellington businesses
Mt Wellington runs from the Sylvia Park retail precinct to large business parks along Mt Wellington Highway and the Sylvia Park Road area, home to distribution centres, head offices, building product suppliers and service companies. Offices range from modern office blocks to warehouses with a mezzanine office.
Companies here often have a mix of corporate-style office space and operational areas, so the network has to handle staff laptops, warehouse scanners, CCTV and meeting room gear without one getting in the way of another. Separating those into their own network segments, with a firewall that is actually managed, is a common first improvement.
We help you choose the right fibre plan for your building, add a backup connection that takes over automatically if the fibre fails, and move your numbers to a cloud phone system. Staff can answer calls on desk phones, a laptop or their mobile, from the office or home.
Technicians visit Mt Wellington offices and warehouses for networks, Wi-Fi, CCTV and computers, and resolve everyday requests remotely. Larger projects are quoted in writing and scheduled around operations.
What's included
Business fibre
The right plan for your address and team size, ordered and installed with your network.
Backup internet
A second connection on a different network that takes over automatically if fibre fails.
Cloud phone systems
Hosted phone systems with desk phones, mobile apps, call queues, recording and voicemail to email.
Teams calling
Phone numbers inside Microsoft Teams, so staff make and take calls from the app they already use.
Number porting
Your existing numbers moved across without losing calls, including 0800 numbers.
Copper switch-off
If your old lines are being retired, we move alarms, EFTPOS and phones before the deadline.
Is it right for your Mt Wellington office?
This is a good fit if:
- Your phones still run on copper lines or an old onsite system
- An internet outage would stop your business
- Staff work between home and the office
- You want fewer bills and one number to call when something breaks
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Internet & phones in Mt Wellington: questions
Our CCTV, scanners and office PCs are all on one network. Should they be split up?
It increases risk and can slow things down. We separate them into their own network segments behind a managed firewall, so a compromised camera cannot reach your finance computers and heavy traffic in one area does not affect another.
Do you install CCTV for business sites?
Yes, we install and maintain business CCTV systems as low-voltage work, including recorders and remote viewing set up securely. Each installation is quoted in writing after a site visit.
Can we keep our phone numbers?
Yes. Landline and 0800 numbers can be moved to a new system. We manage the port and time the change to avoid missed calls.
What happens to our phones if the internet goes down?
With a backup connection, calls keep working. Without one, calls can be diverted to mobiles automatically until the internet is back.
Do we need new desk phones?
Not always. Many current desk phones can be reused. Where they can't, we recommend models that suit the system.
Is Teams calling right for us?
If your staff already live in Teams, usually yes. If you need a reception console, hunt groups or recording rules, a hosted phone system may suit better. We'll explain the trade-offs.
More IT services in Mt Wellington
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training