Managed IT in Mt Wellington
Hand your IT to a team that already knows your setup. One monthly price per person covers the help desk, security, updates, Microsoft 365 and backups, with technicians who come on site when a problem needs hands.
Onsite technicians cover Mt Wellington. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Managed IT for Mt Wellington businesses
Mt Wellington runs from the Sylvia Park retail precinct to large business parks along Mt Wellington Highway and the Sylvia Park Road area, home to distribution centres, head offices, building product suppliers and service companies. Offices range from modern office blocks to warehouses with a mezzanine office.
Companies here often have a mix of corporate-style office space and operational areas, so the network has to handle staff laptops, warehouse scanners, CCTV and meeting room gear without one getting in the way of another. Separating those into their own network segments, with a firewall that is actually managed, is a common first improvement.
Most offices with five to fifty staff don't have an IT person. Someone with a bit of know-how ends up resetting passwords, chasing the internet provider and wondering whether the backups actually ran. That works until the day it doesn't: a laptop gets ransomware, the shared drive fills up, or a new starter sits for two days without a login.
Technicians visit Mt Wellington offices and warehouses for networks, Wi-Fi, CCTV and computers, and resolve everyday requests remotely. Larger projects are quoted in writing and scheduled around operations.
What's included
Backups that are checked
Microsoft 365 and server backups monitored daily, with a restore test so you know the backup actually works.
Help desk
Staff email or log a request and get a technician, not a call centre. Most fixes happen remotely within the same session.
Security
Threat detection on every computer, email filtering, multi-factor sign-in and the settings that stop the common attacks.
Updates and patching
Windows, Mac and business apps updated on a schedule, with failures followed up rather than ignored.
Onsite technicians
When something needs hands - a dead switch, a new printer, a desk move - a technician comes to your office in Auckland or Hamilton.
Microsoft 365 admin
New staff, leavers, licences, shared mailboxes, Teams and SharePoint permissions, all handled for you.
Is it right for your Mt Wellington office?
Managed IT suits offices that rely on their computers every day but don't want to employ an IT person. It is usually a fit if:
- You have between 3 and 75 staff
- Nobody on the team owns IT, or the person who does has a different day job
- You have had a scare: lost files, a scam email, a long outage
- You want a fixed monthly IT cost instead of surprise bills
- Your insurer or a client is asking about your cyber security
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Managed IT in Mt Wellington: questions
Our CCTV, scanners and office PCs are all on one network. Should they be split up?
It increases risk and can slow things down. We separate them into their own network segments behind a managed firewall, so a compromised camera cannot reach your finance computers and heavy traffic in one area does not affect another.
Do you install CCTV for business sites?
Yes, we install and maintain business CCTV systems as low-voltage work, including recorders and remote viewing set up securely. Each installation is quoted in writing after a site visit.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
What is not included?
Hardware, software licences and projects such as an office move, new server or full cabling job. Those are quoted in writing first, with no surprise invoices.
More IT services in Mt Wellington
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training