Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Hamilton East
Outsourced IT for offices in Hamilton East: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Hamilton East. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Hamilton East
Hamilton East sits across the Waikato River from the city centre, with the Grey Street village of cafes, boutiques and professional offices, many health and allied health practices, and student and staff housing for the nearby university. The Ruakura development and inland port lie further east.
IT for Hamilton East offices
Many businesses here operate from converted villas and small older buildings, so Wi-Fi coverage and cable routes are the usual headaches. Health practitioners and consultants also need practice software, secure email and careful patient or client data handling on a modest budget.
Our Hamilton technicians visit Hamilton East offices and practices for Wi-Fi, computers and network work, with remote help for daily issues. Bigger changes are quoted in writing first.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Hamilton East
Choose one service or hand over all of your IT.
- Managed IT in Hamilton EastOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in Hamilton EastRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in Hamilton EastPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in Hamilton EastLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in Hamilton EastFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in Hamilton EastBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in Hamilton EastBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in Hamilton EastOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in Hamilton EastPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in Hamilton EastOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in Hamilton EastOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in Hamilton EastBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in Hamilton EastIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in Hamilton EastA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in Hamilton EastSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in Hamilton EastShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Hamilton East: questions
Our practice runs from an old villa near Grey Street. Can you fix the Wi-Fi?
Yes. Villas usually need two or three business access points placed where people work, ideally cabled back to the network. We survey first and quote the installation in writing.
What does a small allied health practice need for patient data?
Individual logins, multi-factor sign-in, encrypted devices, secure email and a backup that is tested. We set those up alongside your practice management software and keep them maintained.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What is not included?
Hardware, software licences and projects such as an office move, new server or full cabling job. Those are quoted in writing first, with no surprise invoices.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.