Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Frankton
Outsourced IT for offices in Frankton: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Frankton. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Frankton
Frankton, just west of Hamilton's centre, grew around the railway junction and still mixes light industry, trade suppliers, workshops and transport businesses with a local shopping strip, health providers near the hospital and small professional offices.
IT for Frankton offices
Older industrial buildings here often have cabling added piecemeal over the decades, and offices attached to workshops cope with dust, vibration and equipment in unsuitable spots. Health-related businesses close to the hospital also need tight control over patient information on laptops and shared computers. Rail and road noise aside, the bigger daily risk is an unmanaged router shared by office and workshop alike.
Our Hamilton technicians come to Frankton offices and workshops for cabling, computers and networks, and support staff remotely for everyday issues. Any installation is priced in writing beforehand.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Frankton
Choose one service or hand over all of your IT.
- Managed IT in FranktonOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in FranktonRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in FranktonPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in FranktonLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in FranktonFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in FranktonBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in FranktonBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in FranktonOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in FranktonPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in FranktonOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in FranktonOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in FranktonBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in FranktonIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in FranktonA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in FranktonSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in FranktonShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Frankton: questions
Can computers survive in a dusty workshop office?
With the right choices, yes. Sealed or compact computers, a closed comms cabinet and regular cleaning during maintenance visits extend their life. We recommend suitable gear and placement after looking at the space.
Do you support small offices near Waikato Hospital?
Yes. We support health and professional offices around the hospital precinct with onsite visits from Hamilton and remote help, including securing devices that hold patient information.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.