Security awareness training in Frankton
Filters catch most scams, but the ones that get through are aimed squarely at your people. Short, regular lessons and safe practice phishing emails teach staff what a real attack looks like and what to do when they see one, without shaming anyone.
Onsite technicians cover Frankton. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Security awareness training for Frankton businesses
Frankton, just west of Hamilton's centre, grew around the railway junction and still mixes light industry, trade suppliers, workshops and transport businesses with a local shopping strip, health providers near the hospital and small professional offices.
Older industrial buildings here often have cabling added piecemeal over the decades, and offices attached to workshops cope with dust, vibration and equipment in unsuitable spots. Health-related businesses close to the hospital also need tight control over patient information on laptops and shared computers. Rail and road noise aside, the bigger daily risk is an unmanaged router shared by office and workshop alike.
You get a short report each month: who completed lessons, who clicked a practice email and whether results are improving. Anyone who clicks sees a brief explanation straight away and a follow-up lesson. We look for patterns too; if one team keeps falling for delivery notices, the next lesson targets exactly that. Over time the goal is fewer clicks and more reports, because a team that reports suspicious messages quickly gives us the warning we need to block a scam for everyone else before it does harm.
Our Hamilton technicians come to Frankton offices and workshops for cabling, computers and networks, and support staff remotely for everyday issues. Any installation is priced in writing beforehand.
What's included
Instant teaching moments
Anyone who clicks a practice email lands on a short page explaining the warning signs they missed, rather than a telling-off.
New starter induction
Every new staff member is enrolled automatically and completes the core lessons in their first weeks.
Practice phishing emails
Realistic but safe test emails sent at random, based on current scams such as courier notices, shared documents and payroll changes.
Monthly micro-lessons
Short videos and quizzes on one topic at a time, sent by email so staff can complete them between tasks.
Results by team
A simple monthly summary of completions and click rates, so managers see progress without reading through raw data.
Targeted follow-up
Teams or people who struggle with a particular type of scam get extra lessons on that type, not more of everything.
Is it right for your Frankton office?
Staff training is especially useful when:
- Your team handles payments, payroll or supplier bank details
- Someone has already clicked a scam link or entered a password on a fake page
- Your cyber insurance asks whether staff receive regular training
- You have a lot of new starters or seasonal staff
- Staff work from home and use personal phones for work email
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Security awareness training in Frankton: questions
Can computers survive in a dusty workshop office?
With the right choices, yes. Sealed or compact computers, a closed comms cabinet and regular cleaning during maintenance visits extend their life. We recommend suitable gear and placement after looking at the space.
Do you support small offices near Waikato Hospital?
Yes. We support health and professional offices around the hospital precinct with onsite visits from Hamilton and remote help, including securing devices that hold patient information.
Is training included in a plan?
Security awareness training and phishing tests are included in the Complete plan at $169 per user per month plus GST. For other plans we can add it, with the price set out in writing first.
Do practice emails ever cause real harm?
No. The links go to a safe training page, attachments contain nothing harmful and no passwords entered are kept. We also tell your IT and finance contacts in advance so a test isn't mistaken for a real incident.
How much time does it take?
Most lessons take three to five minutes. Over a year that adds up to about an hour per person, spread so it never takes over a working day.
Will staff feel tricked or embarrassed?
We set it up to teach, not to catch people out. Results are shared with managers as team trends, and the message to staff is always that reporting quickly is the right thing to do, even after a click.
More IT services in Frankton
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT