Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Te Rapa
Outsourced IT for offices in Te Rapa: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Te Rapa. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Te Rapa
Te Rapa is Hamilton's main industrial and large-format retail area, stretching along Te Rapa Road to the Waikato Expressway, with dairy processing, distribution centres, trade suppliers, vehicle dealers, engineering firms and the large shopping centre at The Base.
IT for Te Rapa offices
Sites here often combine office, workshop and yard, so networks need to reach across large buildings and outdoor areas, carry CCTV and gate systems, and keep machines off the office network. Distribution and trade businesses rely on stock and freight systems that need dependable Wi-Fi and a backup internet connection.
Technicians from our Hamilton team visit Te Rapa sites for warehouse Wi-Fi, cabling, CCTV and office IT, and handle most requests remotely. Site work is planned around operations.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Te Rapa
Choose one service or hand over all of your IT.
- Managed IT in Te RapaOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in Te RapaRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in Te RapaPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in Te RapaLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in Te RapaFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in Te RapaBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in Te RapaBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in Te RapaOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in Te RapaPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in Te RapaOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in Te RapaOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in Te RapaBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in Te RapaIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in Te RapaA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in Te RapaSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in Te RapaShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Te Rapa: questions
Can you install CCTV at our Te Rapa yard?
Yes. We design and install business CCTV as low-voltage work, with cameras on their own network segment and secure remote viewing. We price each camera system in writing once we have walked the site.
How do we keep the warehouse running if the internet fails?
A second connection, usually mobile broadband, can take over automatically through a business firewall. We test the signal at your site before recommending equipment.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What is not included?
Hardware, software licences and projects such as an office move, new server or full cabling job. Those are quoted in writing first, with no surprise invoices.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.