Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Cambridge
Outsourced IT for offices in Cambridge: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Cambridge. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Cambridge
Cambridge is a Waikato town about 20 minutes southeast of Hamilton on the expressway, known for thoroughbred breeding and equestrian businesses, with a strong professional services, retail and hospitality centre and many rural service firms serving surrounding dairy farms.
IT for Cambridge offices
Firms in town usually have fibre, but clients and staff on studs and farms around Cambridge may rely on fixed wireless or satellite, and equine and farm businesses need Wi-Fi that reaches stables, sheds and offices spread across a property. Professional practices hold client financial and property records that need solid security.
Cambridge visits are booked from Hamilton for installs, networks and onsite faults, and everyday support is done remotely. Rural property work is surveyed and quoted first.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Cambridge
Choose one service or hand over all of your IT.
- Managed IT in CambridgeOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in CambridgeRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in CambridgePractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in CambridgeLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in CambridgeFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in CambridgeBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in CambridgeBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in CambridgeOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in CambridgePhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in CambridgeOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in CambridgeOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in CambridgeBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in CambridgeIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in CambridgeA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in CambridgeSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in CambridgeShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Cambridge: questions
Can you get Wi-Fi to stables and sheds on our property near Cambridge?
Yes, using point-to-point wireless links or outdoor-rated cabling to buildings, with access points where staff need coverage. We survey the property and quote the low-voltage work in writing.
Do you come out to Cambridge or only support remotely?
Both. Technicians travel from Hamilton for planned visits and hands-on work, and most everyday issues are solved remotely.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.