Internet & phones in Cambridge
When the internet drops, your IT provider and your internet provider shouldn't point at each other. We arrange business fibre, add a backup connection and set up cloud phones, then look after all of it alongside your IT.
Onsite technicians cover Cambridge. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Internet & phones for Cambridge businesses
Cambridge is a Waikato town about 20 minutes southeast of Hamilton on the expressway, known for thoroughbred breeding and equestrian businesses, with a strong professional services, retail and hospitality centre and many rural service firms serving surrounding dairy farms.
Firms in town usually have fibre, but clients and staff on studs and farms around Cambridge may rely on fixed wireless or satellite, and equine and farm businesses need Wi-Fi that reaches stables, sheds and offices spread across a property. Professional practices hold client financial and property records that need solid security.
If you already use Microsoft 365, your phone system can live inside Teams, so calls, chat and meetings are in one place. If you'd rather keep desk phones and a reception console, we set up a hosted system that does that well.
Cambridge visits are booked from Hamilton for installs, networks and onsite faults, and everyday support is done remotely. Rural property work is surveyed and quoted first.
What's included
Business fibre
The right plan for your address and team size, ordered and installed with your network.
Number porting
Your existing numbers moved across without losing calls, including 0800 numbers.
Backup internet
A second connection on a different network that takes over automatically if fibre fails.
Copper switch-off
If your old lines are being retired, we move alarms, EFTPOS and phones before the deadline.
Cloud phone systems
Hosted phone systems with desk phones, mobile apps, call queues, recording and voicemail to email.
Teams calling
Phone numbers inside Microsoft Teams, so staff make and take calls from the app they already use.
Is it right for your Cambridge office?
This is a good fit if:
- Your phones still run on copper lines or an old onsite system
- An internet outage would stop your business
- Staff work between home and the office
- You want fewer bills and one number to call when something breaks
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Internet & phones in Cambridge: questions
Can you get Wi-Fi to stables and sheds on our property near Cambridge?
Yes, using point-to-point wireless links or outdoor-rated cabling to buildings, with access points where staff need coverage. We survey the property and quote the low-voltage work in writing.
Do you come out to Cambridge or only support remotely?
Both. Technicians travel from Hamilton for planned visits and hands-on work, and most everyday issues are solved remotely.
Can we keep our phone numbers?
Yes. Landline and 0800 numbers can be moved to a new system. We manage the port and time the change to avoid missed calls.
Do you sell the internet plan or does a provider?
We arrange the plan with a wholesale provider and look after it as part of your IT, so you have one point of contact.
What happens to our phones if the internet goes down?
With a backup connection, calls keep working. Without one, calls can be diverted to mobiles automatically until the internet is back.
How long does the switch take?
Fibre installs depend on the building and provider. Phone system changes are usually done in a week or two once numbers are confirmed.
More IT services in Cambridge
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training