Managed IT in Cambridge
Hand your IT to a team that already knows your setup. One monthly price per person covers the help desk, security, updates, Microsoft 365 and backups, with technicians who come on site when a problem needs hands.
Onsite technicians cover Cambridge. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Managed IT for Cambridge businesses
Cambridge is a Waikato town about 20 minutes southeast of Hamilton on the expressway, known for thoroughbred breeding and equestrian businesses, with a strong professional services, retail and hospitality centre and many rural service firms serving surrounding dairy farms.
Firms in town usually have fibre, but clients and staff on studs and farms around Cambridge may rely on fixed wireless or satellite, and equine and farm businesses need Wi-Fi that reaches stables, sheds and offices spread across a property. Professional practices hold client financial and property records that need solid security.
Managed IT replaces that with a team whose job is to keep your systems running. We learn your setup once and write it down. We watch your computers, network and Microsoft 365 for problems, apply updates, check the backups and fix issues before most people notice them. When someone needs help, they email or log a request and talk to a technician who already has your notes.
Cambridge visits are booked from Hamilton for installs, networks and onsite faults, and everyday support is done remotely. Rural property work is surveyed and quoted first.
What's included
Onsite technicians
When something needs hands - a dead switch, a new printer, a desk move - a technician comes to your office in Auckland or Hamilton.
Help desk
Staff email or log a request and get a technician, not a call centre. Most fixes happen remotely within the same session.
Starters and leavers
Laptop ready, accounts made and access set on day one. Leavers locked out and their data kept.
Network and Wi-Fi
Firewall, switches and wireless monitored, so a failing device is replaced before it takes the office offline.
Updates and patching
Windows, Mac and business apps updated on a schedule, with failures followed up rather than ignored.
Security
Threat detection on every computer, email filtering, multi-factor sign-in and the settings that stop the common attacks.
Is it right for your Cambridge office?
Managed IT suits offices that rely on their computers every day but don't want to employ an IT person. It is usually a fit if:
- You have between 3 and 75 staff
- Nobody on the team owns IT, or the person who does has a different day job
- You have had a scare: lost files, a scam email, a long outage
- You want a fixed monthly IT cost instead of surprise bills
- Your insurer or a client is asking about your cyber security
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Managed IT in Cambridge: questions
Can you get Wi-Fi to stables and sheds on our property near Cambridge?
Yes, using point-to-point wireless links or outdoor-rated cabling to buildings, with access points where staff need coverage. We survey the property and quote the low-voltage work in writing.
Do you come out to Cambridge or only support remotely?
Both. Technicians travel from Hamilton for planned visits and hands-on work, and most everyday issues are solved remotely.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
More IT services in Cambridge
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training