Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Papakura
Outsourced IT for offices in Papakura: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Papakura. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Papakura
Papakura is an established town at Auckland's southern edge, with a town centre on Great South Road, professional and health services, retail, light industrial areas and the Army's camp nearby. Many businesses serve both the town and the rural areas to the south and east.
IT for Papakura offices
Town businesses tend to have a small office, a few staff and a supplier who set things up years ago, while rural-facing firms need staff who can work from properties with patchy connections. Getting a documented, secured setup and dependable remote access helps both.
Our technicians visit Papakura offices and businesses for setups, networks and hardware, and support staff remotely day to day. Larger work is quoted in writing.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Papakura
Choose one service or hand over all of your IT.
- Managed IT in PapakuraOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in PapakuraRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in PapakuraPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in PapakuraLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in PapakuraFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in PapakuraBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in PapakuraBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in PapakuraOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in PapakuraPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in PapakuraOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in PapakuraOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in PapakuraBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in PapakuraIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in PapakuraA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in PapakuraSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in PapakuraShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Papakura: questions
Our IT was set up years ago by someone who's no longer around. Can you take it over?
Yes. We start by finding and documenting what you have, recover admin access where needed and fix urgent security gaps first. Then we bring everything under monthly management.
Can staff work from rural homes with poor internet?
We check what connections are available at each address, such as fibre, fixed wireless, mobile broadband or satellite, and set up laptops to use cloud apps efficiently on slower links.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.