Email security & deliverability in Tauranga
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Tauranga is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
Email security & deliverability for Tauranga businesses
Tauranga is one of New Zealand's fastest-growing cities, with the country's busiest export port at Mount Maunganui, kiwifruit and avocado industries, freight and logistics firms, construction companies, and professional services in the CBD and the Tauriko and Papamoa business areas. Many offices sit in newer buildings at Bethlehem, Tauriko and Mount Maunganui as well as the city centre.
Rapid growth means many firms have added staff and premises quickly, leaving IT that was set up in a hurry. Horticulture and logistics businesses also run seasonal teams and connect to port and freight systems, so onboarding, offboarding and dependable connectivity are central.
Both have the same root. Email was designed long before anyone worried about forgery, so proving who sent a message depends on a handful of DNS records and filtering settings that most small businesses have never had set up properly. SPF lists the services allowed to send for you, DKIM signs your messages and DMARC tells other mail servers what to do with anything that fails. Big mail providers now expect all three from business senders.
We support Tauranga businesses remotely for day-to-day IT, security and Microsoft 365. Onsite visits are for planned projects only, arranged and quoted in writing in advance.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
Report-a-scam button
A simple way for staff to send a suspicious email to us for checking, so problems get reported rather than quietly deleted.
DKIM signing
Microsoft 365 and your other sending services set to sign outgoing mail with your domain, so receivers can verify it.
Junk folder fixes
We trace why your mail is being filtered, from missing records to a listed address or a website form sending as you, and correct it.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
External sender warnings
A clear banner on mail from outside the company, so a message using the boss's name from a free email account stands out.
Is it right for your Tauranga office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Tauranga: questions
Can Office IT support a Tauranga business remotely?
Yes. Help desk, security, backups, Microsoft 365 and device management all run remotely. Physical installs are handled as planned visits or through a local installer we coordinate.
We take on seasonal staff each year. How do you handle that?
We set up a quick, repeatable process to add and remove accounts and devices, give seasonal staff only the access they need and lock down shared computers.
Can someone really send email as us?
Without DMARC at a strict policy, yes, it is surprisingly easy. Once the policy is enforced, most receiving mail systems will refuse those forged messages.
How long does it take to set up?
Filtering and records are usually set in a day or two. Moving DMARC to full enforcement normally takes a few weeks of watching reports, so nothing legitimate is caught.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
Will turning on DMARC stop our own emails?
It can if it is rushed. That is why we start in reporting mode, find every service sending as you and only tighten the policy when the reports show your genuine mail passing.
More IT services in Tauranga
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Backup & disaster recovery
- IT strategy & consulting
- Co-managed IT
- Security awareness training