Backup & disaster recovery in Nelson
A backup is only worth something on the day you need it back. We set up copies of your Microsoft 365, servers and shared files, keep at least one where ransomware can't touch it, check every job and prove it works with regular test restores.
Nelson is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
Backup & disaster recovery for Nelson businesses
Nelson's economy rests on seafood, horticulture, forestry, wine and tourism, with a large fishing port, a compact city centre of professional firms and a strong community of creative and small technology businesses around Nelson and Richmond.
Seafood and forestry businesses run office, processing and port-side systems that must keep working through long shifts, while small professional firms in the city often have just a few staff and no internal IT. Reliable remote support and cloud-based systems suit both. Richmond and Stoke business areas mix workshops with offices, so Wi-Fi and network separation between the two often needs attention, and creative studios move large files that need good cloud storage.
Every job reports to us. Failed or skipped backups are followed up the next working day, not discovered at the worst possible moment. Each quarter we restore something real, such as a folder, a mailbox or a whole server, time how long it takes and write the result into your recovery plan, so you know what a bad day would actually look like. If a test turns up a problem, such as a missing folder or a restore that takes far too long, we fix the setup and test it again.
Nelson businesses are supported remotely for help desk, security, backups and Microsoft 365, with onsite work only for planned projects by arrangement, quoted in writing.
What's included
Microsoft 365 backup
Exchange mailboxes, OneDrive, SharePoint and Teams files copied outside Microsoft's own retention, with point-in-time restores of single items or whole accounts.
Daily checks
Every backup job is checked each working day. Failures, warnings and jobs that silently stopped are investigated and fixed, with the cause noted.
Laptop file protection
Desktop and Documents folders redirected to OneDrive and covered by the 365 backup, so a stolen laptop costs a device, not a year of work.
Test restores
A scheduled restore each quarter, timed and recorded, so the recovery time in your plan is measured rather than guessed.
Server and NAS backup
Image-level backups of onsite servers and file shares, so a failed machine can be rebuilt on new hardware or started in the cloud while it is replaced.
Copies ransomware can't reach
An offsite, versioned copy protected by separate credentials and deletion locks, so encrypting your network does not take the backups with it.
Is it right for your Nelson office?
Talk to us about backup if any of these sound familiar:
- Your backup is a USB drive someone is meant to swap each week
- You use Microsoft 365 and have never set up a separate backup for it
- Your accounting or practice software sits on one server in a cupboard
- You can't say when a restore was last tested
- Your insurer asks whether backups are offline or immutable
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Backup & disaster recovery in Nelson: questions
Is remote IT support practical for a Nelson business?
Yes. Most IT work, from fixing a laptop to securing Microsoft 365, is done remotely. We arrange physical work through planned visits or a local installer.
We have only four staff. Is managed IT worth it?
For many small teams it is, because it covers security, backups and support for a predictable monthly cost. Pay as you go remote help is the alternative if you only need occasional assistance.
Where is our data stored?
Backup copies are kept in data centres we name in your recovery plan, with Australian or New Zealand locations available. We tell you where the copies are before anything is set up.
We already have a NAS. Is that enough?
A NAS is a good local copy for quick restores, but it sits on the same network and often uses the same passwords. It needs an offsite copy with separate credentials to survive ransomware, theft or a fire.
How much does backup cost?
Microsoft 365 backup is included in the Managed and Complete plans. Server, NAS and large data backups depend on how much data you hold and how quickly you need it back, so we quote them in writing first.
Doesn't Microsoft back up our 365 data?
Microsoft keeps the service running and holds deleted items for a short period. It does not keep long-term, independent copies you control. A separate 365 backup covers accidental deletion, departed staff, account takeover and retention gaps.
More IT services in Nelson
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Email security & deliverability
- IT strategy & consulting
- Co-managed IT
- Security awareness training