Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Nelson
Outsourced IT for offices in Nelson: help desk, security, Microsoft 365, networks and phones for one monthly price per person, delivered remotely.
Nelson is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Nelson
Nelson's economy rests on seafood, horticulture, forestry, wine and tourism, with a large fishing port, a compact city centre of professional firms and a strong community of creative and small technology businesses around Nelson and Richmond.
IT for Nelson offices
Seafood and forestry businesses run office, processing and port-side systems that must keep working through long shifts, while small professional firms in the city often have just a few staff and no internal IT. Reliable remote support and cloud-based systems suit both. Richmond and Stoke business areas mix workshops with offices, so Wi-Fi and network separation between the two often needs attention, and creative studios move large files that need good cloud storage.
Nelson businesses are supported remotely for help desk, security, backups and Microsoft 365, with onsite work only for planned projects by arrangement, quoted in writing.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Nelson
Choose one service or hand over all of your IT.
- Managed IT in NelsonOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in NelsonRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in NelsonPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in NelsonLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Backup & disaster recovery in NelsonBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Email security & deliverability in NelsonPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- IT strategy & consulting in NelsonA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in NelsonSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in NelsonShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Nelson: questions
Is remote IT support practical for a Nelson business?
Yes. Most IT work, from fixing a laptop to securing Microsoft 365, is done remotely. We arrange physical work through planned visits or a local installer.
We have only four staff. Is managed IT worth it?
For many small teams it is, because it covers security, backups and support for a predictable monthly cost. Pay as you go remote help is the alternative if you only need occasional assistance.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.