Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in New Plymouth
Outsourced IT for offices in New Plymouth: help desk, security, Microsoft 365, networks and phones for one monthly price per person, delivered remotely.
New Plymouth is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in New Plymouth
New Plymouth is Taranaki's main city, with an economy shaped by the energy sector, engineering and fabrication, dairy farming, the port and a growing professional and tourism base in the central city.
IT for New Plymouth offices
Engineering and energy service firms here handle large drawing files, safety records and client data, often with staff working on sites around the region. Secure remote access, managed laptops and dependable backups are the core needs, along with Wi-Fi for workshops and yards. Firms working in the energy sector are also commonly asked by clients to show their security controls before contracts are signed.
We support New Plymouth businesses remotely for help desk, devices, security and Microsoft 365. Onsite visits are reserved for planned projects by arrangement and quoted in writing. Workshop Wi-Fi or cabling can be designed remotely for a local installer.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in New Plymouth
Choose one service or hand over all of your IT.
- Managed IT in New PlymouthOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in New PlymouthRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in New PlymouthPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in New PlymouthLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Backup & disaster recovery in New PlymouthBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Email security & deliverability in New PlymouthPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- IT strategy & consulting in New PlymouthA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in New PlymouthSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in New PlymouthShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in New Plymouth: questions
Our engineers work at client sites. How do they get to large files?
With files in SharePoint or a suitable cloud store, synced to managed laptops, engineers can open drawings on site and changes sync back. We set that up to suit file sizes and connections.
Can you manage our workshop network remotely?
Yes. Business firewalls, switches and access points can be monitored and configured remotely. Physical changes are done by a local installer or on a planned visit.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.