Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Queenstown
Outsourced IT for offices in Queenstown: help desk, security, Microsoft 365, networks and phones for one monthly price per person, delivered remotely.
Queenstown is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Queenstown
Queenstown's economy is driven by tourism, hospitality, adventure activities, construction and property, with professional firms, property managers and booking operators in the town centre and the Frankton business area. Many businesses also have owners or staff based elsewhere in New Zealand or overseas who need secure access to the same systems.
IT for Queenstown offices
High seasonal staff turnover means accounts, devices and access change constantly, and hospitality and activity operators rely on bookings, payments and Wi-Fi for guests. Remote location makes cloud-based systems and remote support especially practical. Frankton's newer commercial buildings usually have good fibre, while operators based outside town may rely on wireless or satellite links.
We support Queenstown businesses remotely for help desk, security, Microsoft 365 and devices. Onsite visits are for planned projects by arrangement and quoted in writing first.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Queenstown
Choose one service or hand over all of your IT.
- Managed IT in QueenstownOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in QueenstownRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in QueenstownPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in QueenstownLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Backup & disaster recovery in QueenstownBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Email security & deliverability in QueenstownPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- IT strategy & consulting in QueenstownA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in QueenstownSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in QueenstownShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Queenstown: questions
Staff turnover is high in Queenstown. How do we keep access under control?
Use individual accounts, a standard onboarding and offboarding checklist and managed devices that can be reset between staff. We run that process for you so leavers lose access promptly.
Can guest Wi-Fi be separated from our booking systems?
Yes. A business firewall keeps guest Wi-Fi on its own network with internet access only, so guests never reach booking or payment devices. We can configure it remotely.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.
What is not included?
Hardware, software licences and projects such as an office move, new server or full cabling job. Those are quoted in writing first, with no surprise invoices.