Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Dunedin
Outsourced IT for offices in Dunedin: help desk, security, Microsoft 365, networks and phones for one monthly price per person, delivered remotely.
Dunedin is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Dunedin
Dunedin's economy is built around the university, health, education and research, with professional firms, engineering, software companies and the port at Port Chalmers, much of it in a central city full of heritage stone buildings.
IT for Dunedin offices
Old stone and brick buildings block Wi-Fi and complicate cabling, and many businesses here are small teams that work closely with the university and hospital sectors, where data handling expectations are high. Cloud-based files and managed laptops reduce dependence on the building. Student intakes and short contracts also mean frequent account changes for firms that hire from the university, so leavers need removing promptly.
We support Dunedin businesses remotely for help desk, security, backups and Microsoft 365. Onsite work happens only as planned projects, arranged and quoted in writing. Equipment can be configured remotely once fitted.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Dunedin
Choose one service or hand over all of your IT.
- Managed IT in DunedinOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in DunedinRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in DunedinPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in DunedinLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Backup & disaster recovery in DunedinBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Email security & deliverability in DunedinPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- IT strategy & consulting in DunedinA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in DunedinSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in DunedinShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Dunedin: questions
Can you help with Wi-Fi in a Dunedin heritage building remotely?
We can plan and specify the equipment remotely, configure it and manage it afterwards. Installation can be done by your local installer under our design, or as a planned visit by arrangement.
Do you work with research or university partners' security requirements?
We help you put the common controls in place, such as multi-factor sign-in, encryption and patching, and document them so you can answer partner security questionnaires accurately.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.