Security awareness training in Dunedin
Filters catch most scams, but the ones that get through are aimed squarely at your people. Short, regular lessons and safe practice phishing emails teach staff what a real attack looks like and what to do when they see one, without shaming anyone.
Dunedin is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
Security awareness training for Dunedin businesses
Dunedin's economy is built around the university, health, education and research, with professional firms, engineering, software companies and the port at Port Chalmers, much of it in a central city full of heritage stone buildings.
Old stone and brick buildings block Wi-Fi and complicate cabling, and many businesses here are small teams that work closely with the university and hospital sectors, where data handling expectations are high. Cloud-based files and managed laptops reduce dependence on the building. Student intakes and short contracts also mean frequent account changes for firms that hire from the university, so leavers need removing promptly.
Our training is built for busy offices. Lessons are a few minutes long and arrive once a month, covering fake invoices, sign-in pages, text message scams, social media oversharing, safe file sharing and what to do with a lost laptop. Practice phishing emails go out at random times and are modelled on scams currently doing the rounds in New Zealand. Difficulty rises gradually, so staff are stretched without being set up to fail.
We support Dunedin businesses remotely for help desk, security, backups and Microsoft 365. Onsite work happens only as planned projects, arranged and quoted in writing. Equipment can be configured remotely once fitted.
What's included
Targeted follow-up
Teams or people who struggle with a particular type of scam get extra lessons on that type, not more of everything.
Instant teaching moments
Anyone who clicks a practice email lands on a short page explaining the warning signs they missed, rather than a telling-off.
New starter induction
Every new staff member is enrolled automatically and completes the core lessons in their first weeks.
Monthly micro-lessons
Short videos and quizzes on one topic at a time, sent by email so staff can complete them between tasks.
Practice phishing emails
Realistic but safe test emails sent at random, based on current scams such as courier notices, shared documents and payroll changes.
Results by team
A simple monthly summary of completions and click rates, so managers see progress without reading through raw data.
Is it right for your Dunedin office?
Staff training is especially useful when:
- Your team handles payments, payroll or supplier bank details
- Someone has already clicked a scam link or entered a password on a fake page
- Your cyber insurance asks whether staff receive regular training
- You have a lot of new starters or seasonal staff
- Staff work from home and use personal phones for work email
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Security awareness training in Dunedin: questions
Can you help with Wi-Fi in a Dunedin heritage building remotely?
We can plan and specify the equipment remotely, configure it and manage it afterwards. Installation can be done by your local installer under our design, or as a planned visit by arrangement.
Do you work with research or university partners' security requirements?
We help you put the common controls in place, such as multi-factor sign-in, encryption and patching, and document them so you can answer partner security questionnaires accurately.
What should staff do if they think they clicked something real?
Tell us straight away using the report button or by email. Quick reporting lets us reset passwords and check the account before any damage is done, which is why the training stresses it.
Is training included in a plan?
Security awareness training and phishing tests are included in the Complete plan at $169 per user per month plus GST. For other plans we can add it, with the price set out in writing first.
Do practice emails ever cause real harm?
No. The links go to a safe training page, attachments contain nothing harmful and no passwords entered are kept. We also tell your IT and finance contacts in advance so a test isn't mistaken for a real incident.
Will staff feel tricked or embarrassed?
We set it up to teach, not to catch people out. Results are shared with managers as team trends, and the message to staff is always that reporting quickly is the right thing to do, even after a click.
More IT services in Dunedin
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Backup & disaster recovery
- Email security & deliverability
- IT strategy & consulting
- Co-managed IT