Security awareness training in Christchurch
Filters catch most scams, but the ones that get through are aimed squarely at your people. Short, regular lessons and safe practice phishing emails teach staff what a real attack looks like and what to do when they see one, without shaming anyone.
Christchurch is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
Security awareness training for Christchurch businesses
Christchurch's rebuilt central city houses professional firms, engineering and construction consultancies and tech companies in modern buildings, while Hornby, Sockburn, Wigram and the airport area hold manufacturing, distribution and agritech businesses serving Canterbury's farming sector.
Many central city offices are in buildings completed after the earthquakes, so cabling and fibre are usually modern and the work is in the layers on top. The experience of 2011 also left many businesses keen on cloud files, offsite backups and the ability to keep working when a building is closed.
Our training is built for busy offices. Lessons are a few minutes long and arrive once a month, covering fake invoices, sign-in pages, text message scams, social media oversharing, safe file sharing and what to do with a lost laptop. Practice phishing emails go out at random times and are modelled on scams currently doing the rounds in New Zealand. Difficulty rises gradually, so staff are stretched without being set up to fail.
Christchurch businesses are supported remotely for help desk, security, Microsoft 365 and devices. Onsite visits are reserved for planned project work by arrangement, quoted in writing first.
What's included
Instant teaching moments
Anyone who clicks a practice email lands on a short page explaining the warning signs they missed, rather than a telling-off.
Targeted follow-up
Teams or people who struggle with a particular type of scam get extra lessons on that type, not more of everything.
New starter induction
Every new staff member is enrolled automatically and completes the core lessons in their first weeks.
Monthly micro-lessons
Short videos and quizzes on one topic at a time, sent by email so staff can complete them between tasks.
Practice phishing emails
Realistic but safe test emails sent at random, based on current scams such as courier notices, shared documents and payroll changes.
Results by team
A simple monthly summary of completions and click rates, so managers see progress without reading through raw data.
Is it right for your Christchurch office?
Staff training is especially useful when:
- Your team handles payments, payroll or supplier bank details
- Someone has already clicked a scam link or entered a password on a fake page
- Your cyber insurance asks whether staff receive regular training
- You have a lot of new starters or seasonal staff
- Staff work from home and use personal phones for work email
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Security awareness training in Christchurch: questions
Do you support Christchurch businesses?
Yes, remotely. Help desk, monitoring, security, backups and Microsoft 365 work the same from anywhere in New Zealand. Hands-on project work can be planned by arrangement.
How do we keep working if our building is closed?
Store files and email in the cloud, use managed laptops and test that staff can work from home. We set that up and check it regularly as part of the plan.
Is training included in a plan?
Security awareness training and phishing tests are included in the Complete plan at $169 per user per month plus GST. For other plans we can add it, with the price set out in writing first.
What should staff do if they think they clicked something real?
Tell us straight away using the report button or by email. Quick reporting lets us reset passwords and check the account before any damage is done, which is why the training stresses it.
Do practice emails ever cause real harm?
No. The links go to a safe training page, attachments contain nothing harmful and no passwords entered are kept. We also tell your IT and finance contacts in advance so a test isn't mistaken for a real incident.
Will staff feel tricked or embarrassed?
We set it up to teach, not to catch people out. Results are shared with managers as team trends, and the message to staff is always that reporting quickly is the right thing to do, even after a click.
More IT services in Christchurch
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Backup & disaster recovery
- Email security & deliverability
- IT strategy & consulting
- Co-managed IT